Manager, Systems Administration

Position Overview

Woolpert is hiring a Manager, Systems Administrator to join our dynamic Corporate IT team. This position reports to the Director of IT Infrastructure & Operations and is responsible for the planning, design, and operations of the organization’s global IT systems infrastructure according to industry best practices, while ensuring the highest levels of data integrity and availability across Public, Private, and US Government cloud environments. This individual will develop, implement, and oversee policies and procedures to ensure consistent system provisioning, uptime, and adherence to regulatory compliance requirements. The Systems Administration Lead is also responsible for capacity planning, project delivery, performance analysis, and developing disaster recovery plans.  This role is responsible for managing a growing global team of System Administrators across multiple time zones (domestic and international).

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country where the job is located.

What You Will Do:

Strategy & Planning

• Extensive experience in the configuration, installation, and administration of mission-critical systems such as Entra/Active Directory, Microsoft M365 (Commercial) & G365 (Government), Windows & Linux Servers, and VDI platforms.
• Proven track record with capacity management in collaboration with business partners and company forecast metrics.
• Proven track record of securing cloud environments to US Federal and State requirements – DoD / CMMC compliance experience preferred.
• Proven experience operating, designing, and implementing compliance frameworks, such as SOX, HIPAA, SOC-2, GDPR, and NIST 800.
• Ability to interpret compliance controls and develop technical and operational solutions.
• Ability to report on enterprise-wide system status, performance, utilization, trends, and business show-back / charge-back.
• Maintain current knowledge of IT-related laws, trends, and issues, including emerging technologies and best practices. Develop strategies and policies to ensure best practices based on regulatory compliance while reducing the enterprise’s legal exposure.
• Justify expenditures on enterprise IT solutions through business cases and ROI/TCO calculations.
• Ability to partner with IT Security team to define, communicate, and ensure adherence to compliance policies and create routines for operational best practices.
• Develop and maintain procedures for change management, availability management, backup management, incident management, and process documentation.

Acquisition & Integration

• Extensive experience in managing IT M&A activities, including discovery, strategizing, planning, integration, migration, troubleshooting, and operationalizing support.
• Ability to integrate Microsoft Entra/AD, M365 tenants, Server & Storage infrastructure, SaaS platforms, VDI and B2B/B2C environments.
• Understanding of IT operational processes & policy to support the merging and augmentation.
• Develop SLA’s & KPI’s aligned with business objectives and elevated customer experience.

Operational Management

• Ensure IT adherence to service level agreements regarding system allocations, limitations, and availability.
• Experience operating DoD IT system environments, security clearance preferred, USA citizenship required.
• Proven track record of implementing and operating ITIL best practices.
• Develop and deliver training programs to educate employees on best practices and compliance requirements.
• Maintain a panoptic view of business and other IT projects, initiatives, and trends to align and develop efficiencies where possible in an effort to develop a continuous improvement methodology.

What You Will Bring:

• 4-year bachelor's degree in engineering, computer science, or a related IT field
• 10+ years working in the IT industry
• 3+ years in a management role
• ITI V4 Certification Preferred
• In-depth understanding of Microsoft Active Directory / Entra ID design principles and practices.
• Extensive PowerShell knowledge and experience.
• Working knowledge of the NIST 800-171 security framework.
• Experience working with Microsoft Unified/Premier Support.
• Solid experience architecting and supporting Windows Server environments.
• Experience with Azure management with in-depth knowledge of Cost Management.
• Experience with building and operating VMware and Hyper-V High-Performance Compute environments.
• Experience with AWS and Google Cloud environments.
• Proven experience in developing, operating, and submitting system compliance reports for governing bodies, legal entities, and/or other external authorities.
• Knowledge of applicable data retention practices and laws.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into issues, standards, and products.
• Strong written, oral, and interpersonal communication skills.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Team-oriented and skilled in working within a collaborative environment.

 Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!