Remote Technical Customer Support - QA and Game Dev
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 21h ago
The date the source published, not the day we noticed it (2026-11-03). Last seen at its source 2h ago.
Is it remote?
PHL Remote, IDN Remote, JAM Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workday employer's own board first seen 2h ago · last seen 2h ago
The listing
ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.
Project Hours:
Monday - Sunday, 9am-5pm PST
Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!
Ideal Candidate:
- Very strong attention to detail
- Looking for those who have robust knowledge of game engines; game development is a strong bonus
- Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
- Technical Customer Support experience
- Knowledge of digital marketplace platforms
- Salesforce experience (or other CRMs)
- Ability to gather and analyze technical data
- Foundational understanding of scripting or programming concepts
- Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
- Professional English fluency
System Specs Required:
- i7 Quad Core 3.0 GHz or higher
- 32 GB RAM
- Nvidia 3080 or higher (or equivalent)
- 500 GB+ Hard Drive Space (Recommended 1TB)
- Dual Monitors – Highly Recommended
- Internet speed of at least 100 down and upload 20 minimum
- Stable power connection
- Your computer must support drive encryption:
Windows: BitLocker Drive Encryption or Device Encryption.
Mac: FileVault.
- Applicants must be able to locate their device's encryption settings and provide a screenshot showing the current encryption status during the application process.
About ModSquad:
ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skill