Quality Coordinator
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked just now — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 22h ago
The date the source published, not the day we noticed it (2026-11-03). Last seen at its source just now.
Is it remote?
Asia (Remote)
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Asia
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workday employer's own board first seen just now · last seen just now
The listing
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Job Responsibilities:
Leads complex quality analysis, program coordination, and process optimization. Owns client reporting for assigned projects and mentors junior staff. Shared accountability with Project Managers.Key Responsibilities
- Build and maintain quality dashboards (throughput, accuracy, error mix, trend lines) and share concise summaries.
- Perform sampling and guideline-adherence checks; log defects with categorization and severity.
- Track corrective actions to closure; verify re-tests and document outcomes.
- Coordinate training sessions and refreshers; manage attendance and quick assessments.
- Keep guidelines/SOPs/rubrics current and version-controlled; manage release notes.
- Prepare client-ready exports (tables, charts) with consistent formatting and footnotes.
- Liaise with PMs and Ops to align timelines and inputs for reporting and audits.
- Manage access requests and permissions for QA tools and folders.
- Support vendor coordination (checklists, SLAs, documentation requests).
- Identify minor process gaps and suggest simple fixes (templates, checklists).
Additional Job Details:
Education
- Bachelor’s degree in Linguistics or a related language field strongly preferred; degrees in Quality, Operations, Business, or Data/Engineering also considered, or equivalent experience.
- Graduates of top-tier universities preferred.
Experience
- 3-7 years of experience in operations/quality coordination, linguistic quality review, or data analysis.
Skills
- Organization across multiple small workstreams; attention to detail.
- Clear communication with internal teams, vendors, and PMs.
- Good use of spreadsheets and task boards; basic BI familiarity is a plus.
- Applies SOPs and QA checks consistently; escalates risks early.
- Operates independently day to day in a remote environment.
Scope & Autonomy
- Manages small/medium quality workstreams within defined processes.
- Independent in routine decisions; seeks guidance for non-standard items.
- Collaboration with cross-functional teams.