Software Engineer II
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked just now — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1d ago
The date the source published, not the day we noticed it (2026-11-03). Last seen at its source just now.
Is it remote?
Remote - Michigan
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Michigan
The description states no restriction of its own. This is the source's own tag.
Pay
$97k–207k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Workday employer's own board first seen just now · last seen just now
The listing
As a Software Engineer II, you will play a key role in designing and building backend systems that power innovative AI-driven communication experiences. You’ll use technologies including TypeScript and .NET to develop scalable services and intelligent agents that enhance customer interactions across phone and chat channels. You’ll take ownership of technical solutions from design through production, collaborate across teams, and help improve the reliability, scalability, and quality of our platforms.
About the role
About the role
- Design, develop, and maintain scalable backend services and APIs using .NET and TypeScript to support AI-driven agent platforms
- Build and optimize TypeScript-based agents that power phone and chat communication experiences
- Own technical solutions from design through implementation, testing, deployment, and production support
- Collaborate with cross-functional teams to integrate AI agent solutions with existing systems and infrastructure
- Contribute to system architecture and technical design decisions for high-volume communication workflows
- Write clean, maintainable, well-tested code and provide thoughtful feedback through code reviews
- Troubleshoot complex production issues and identify opportunities to improve system reliability, performance, and observability
- Mentor less-experienced engineers and contribute to engineering best practices and standards
- Evaluate emerging technologies and identify opportunities to improve our AI-driven customer experiences
About you
Minimum Qualifications
- 4+ years of professional software development experience post-graduation
- Strong proficiency in .NET and TypeScript or Node.js
- Strong understanding of backend development, API design, distributed systems, and GraphQL
- Experience designing and delivering production software with increasing levels of ownership and complexity
- Experience troubleshooting and supporting applications in production environments
- Ability to write clean, well-tested, maintainable code and effectively review the work of other engineers
- Strong collaboration and communication skills across engineering and cross-functional teams
Preferred Qualifications
- Experience with Sierra AI or similar platforms for building agentic communication experiences
- Experience with IVR (Interactive Voice Response), IVA (Intelligent Virtual Assistant), conversational AI, or contact center technologies
- Experience with cloud platforms and containerization technologies
- Experience building AI or machine learning-driven applications
- Experience designing scalable, highly available backend services
- Experience mentoring or providing technical guidance to other engineers
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
On-Call Expectations
This role may include participation in an on-call rotation to support production systems and ensure service reliability. On-call responsibilities may include coverage during nights and weekends. If applicable, frequency and scheduling will be determined by team needs and communicated accordingly.
About us
Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com.
The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $97,000.00-$207,000.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.