Data Entry Specialist - Medical Records (Remote)

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app, helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store, Google Play, and the web. To learn more, visit sharecare.com.

Job Summary: 

Data Entry Specialist is responsible for accurately inputting patient information into Sharecare’s internal systems and client Electronic Medical Record (EMR) platforms. This role requires keen attention to detail, efficient data management, and strict adherence to HIPAA compliance standards, supporting the Release of Information (ROI) process. The ideal candidate thrives in a fast-paced, collaborative environment, demonstrating a strong commitment to accuracy, productivity, and the protection of sensitive patient data. 

Essential Functions:  

• Accurately enter and update patient data in internal and client-facing systems 

• Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI) 

• Ensure data accuracy and consistency while meeting productivity benchmarks 

• Maintain strict confidentiality and comply with HIPAA and company privacy policies 

• Collaborate with team members to support process improvements and service quality 

• Provide courteous, timely, and professional communication with internal and external stakeholders as needed 

Qualifications:  

• Proficiency in Microsoft Office applications 

• Strong organizational and multitasking skills essential 

• Demonstrated ability to manage time effectively and meet task deadlines  

• Willingness to learn programs and processes quickly 

• Strong documentation, communication, and customer service skills  

• Self-motivated, dependable, and able to work independently or as part of a team 

• Proven ability to maintain productivity, utilization and quality performance standards  

Physical Requirements:  

• Ability to sit or stand for extended periods of time 

• Physical capacity to lift and carry 25 lbs. 

• Manual dexterity is sufficient for long periods of typing, writing, and handling documents 

• Visual acuity to read documents and use a computer monitor 

• Clear speaking and hearing ability for communication 

• Adequate hand-eye coordination and sensory abilities for job-related tasks.  

Information Governance Accountabilities:    

• Understand the organization’s information governance program & individual role responsibilities 

• Participate in required education and compliance training. 

HIPAA/Compliance:  

• Maintain the confidentiality of patient and client information 

• Comply with HIPAA standards and all relevant corporate integrity and security obligations.  

• Report unethical, fraudulent, or illegal behavior  

• Maintain current HIPAA certification annually 

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.