Lead, Business Operations - Payward Services
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-11-02). Last seen at its source 2h ago.
We have tracked this listing since 4 Nov 2026 (1 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United Kingdom, Brazil, United Arab Emirates, Ireland, Peru, Sweden, Colombia, Argentina, Romania, Cyprus, Switzerland, Portugal, Lithuania, South Africa, Czechia, Canada, Hungary, Mexico, Chile, Poland, Spain, Bulgaria
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay, by region:
- Europe $92.8k–177.6k/yr (70 listings, all levels)
- LATAM $1,200–2,333/mo (43 listings, all levels)
- North America $128.9k–193.0k/yr (118 listings, Lead)
Not enough comparable listings for Africa, Middle East. Middle 50% of Operations listings that do state pay in each region, in the currency most of them state. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Ashby employer's own board first seen 1d ago · last seen 2h ago
The listing
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
The team
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
As a Lead, Business Operations, you’ll be the operating generalist for PWS. Your core is partner launch and the operating rhythm behind the business, and from there you’ll take on whatever PWS needs to scale: launch readiness, operating cadence, reporting, and strategic projects with leadership. You’ll report to the head of PWS Business Operations and work with Sales, Finance, Product, Engineering, Legal, and Compliance, and the outcomes are yours. This is a builder role for someone who sees a broken process, fixes it, and keeps it running without being asked.
The opportunity
Act as the operating partner to PWS leadership: run the business cadence, including planning, goal-setting, business reviews, and leadership updates, and track the metrics that show how PWS is performing
Automate manual work across the business with AI and integrations, from partner launch checklists to reporting
Improve how partners launch, working with Solutions, Product, and Compliance to build a repeatable launch process and shorten time to go-live
Bring new products and acquired businesses onto the PWS operating rhythm
Lead strategic and cross-functional projects that don’t fit neatly into a single team but are critical to PWS’s success
What you bring
4+ years in BizOps, RevOps, Strategy, or similar roles, including in-house experience at a payments, fintech, financial services, or crypto company. Consulting experience is welcome alongside in-house work, not instead of it
A track record of owning a process end to end and driving it to done: you’ve taken something messy, built the system, and kept it running without anyone chasing you
Range: you’re as comfortable building a launch plan as you are automating a workflow, and you enjoy switching between them
A builder’s instinct: you’ve used AI tools, scripts, or no-code automation to remove manual work instead of waiting for someone else to
Clear communication across audiences: you can walk Sales through a new process, brief leadership on a decision, and write requirements Engineering can build from
Comfort with data and rigorous attention to detail
Self-starter who creates the roadmap when one doesn’t exist
Nice to haves
Background in payments, card programs, or crypto infrastructure
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Our commitmentPayward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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