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Ace IT via Workable

Junior QA Support Analyst

United States junior
still open verified 23h ago posted 1d ago seen 3h ago
Apply at apply.workable.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 23h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 1d ago

The date the source published, not the day we noticed it (2026-11-04). Last seen at its source 3h ago.

We have tracked this listing since 4 Nov 2026 (1 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

United States

The description agrees: it names United States.

What the ad says
…Candidates must reside within the position's approved United States hiring locations and satisfy the employer's applicable employment authorization requirements…

Pay not stated

Similar roles pay $155k–225.8k/yr

Middle 50% of 5285 listings that do state pay — Engineering · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

AgileJiraSoftware DevelopmentSoftware Testing

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

About the Opportunity

Ace IT Careers is recruiting for a Junior QA Support Analyst opportunity focused on software quality, application issue investigation, and testing support.

This entry-level position is suitable for recent graduates, individuals with foundational IT knowledge, and candidates interested in beginning a career in Software Quality Assurance.

Applicants with academic projects, internships, or basic software testing experience are encouraged to apply. Previous professional QA experience is not required.

Key Responsibilities

  • Assist with testing web-based applications and identifying software issues.
  • Investigate reported application defects and document testing observations.
  • Execute manual test cases and verify expected application behavior.
  • Create and maintain defect reports using Jira or similar tools.
  • Support functional, regression, and user acceptance testing.
  • Collaborate with software development and support teams to investigate application issues.
  • Reproduce reported bugs and verify implemented fixes.
  • Maintain test execution records and application issue documentation.
  • Communicate testing findings to relevant team members.
  • Participate in Agile meetings and software quality improvement activities.


Work Eligibility

Candidates must reside within the position's approved United States hiring locations and satisfy the employer's applicable employment authorization requirements.

Technical Evaluation & Career Preparation

As part of the recruitment process, candidates may participate in an initial technical evaluation to assess their understanding of software testing concepts, practical knowledge, and readiness for the position.

If areas requiring improvement are identified, candidates may receive feedback and recommendations for further technical preparation.

Ace IT Careers also offers separate, optional technical training and career-preparation services for individuals interested in strengthening their skills. Any associated fees, program details, and terms will be clearly communicated before enrollment.

Job applications and recruitment evaluations are free. Participation in paid preparation is voluntary, is not required for employment consideration, and does not guarantee interviews or employment.

Requirements

  • 0–1 year of professional QA or IT support experience preferred.
  • Fresh graduates and candidates without professional QA experience are welcome.
  • Basic understanding of software applications and software testing concepts.
  • Familiarity with SDLC, STLC, or manual testing fundamentals.
  • Ability to identify, reproduce, and clearly document software issues.
  • Strong analytical and problem-solving abilities.
  • Good written and verbal communication skills.
  • Attention to detail and willingness to learn new technologies.
  • Academic projects, internships, or independent technical experience are valued.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Wellness Resources
Apply at apply.workable.com