Customer Service Representative
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 8h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1d ago
The date the source published, not the day we noticed it (2026-11-05). Last seen at its source 1h ago.
Is it remote?
Remote - US
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $85k–153.5k/yr
Middle 50% of 520 listings that do state pay — Customer · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workday employer's own board first seen 9h ago · last seen 1h ago
The listing
The Customer Service roles are responsible for providing TruBridge Contact Center Support to clients Early Out Service patients.
Essential Functions for Customer Service Representative
In addition to working as prescribed, specific responsibilities of this role include:
- Responsible for consistently meeting production standards for inbound and outbound calls
- Responsible for consistently meeting quality assurance standards.
- Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer
- Updates job knowledge by participating in company offered education opportunities and gains proficient knowledge and understanding of services and information systems.
- Protects customer information by keeping all information confidential.
- Processes miscellaneous paperwork and documentation.
- Effectively communicates with callers to for account resolution by assisting individuals with medical billing questions, financial assistance programs, setting up payment plans and processing payments while maintaining a professional level of customer service
- Schedules call backs as needed.
- Be a collaborative team member.
- Assist with additional tasks as assigned by supervisor or call center management.
Minimum Requirements:
Education/Experience/Certification Requirements
- Excellent communication (written and oral) and interpersonal skills.
- Strong organizational, multi-tasking, and time-management skills.
- Must be detail oriented and able to follow through on issues to resolution.
- Must be able to act both independently and as a team member.
- High School Diploma or equivalent combination of education and relevant experience needed.
Preferred Qualifications:
- One year or more provide customer service support over the phone in remote setting.