Healthcare Lead Qualifier
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3h ago
The date the source published, not the day we noticed it (2026-11-05). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
El Salvador
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $6–7/hr
Middle 50% of 8 listings that do state pay — Healthcare · all levels · El Salvador · USD/hour. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Recruitee employer's own board first seen 1h ago · last seen 1h ago
The listing
The Healthcare Lead Qualifier serves as the critical first point of contact for patients, providers, or healthcare organizations reaching out to our company. The primary responsibility is to manage, evaluate, and qualify inbound inquiries while executing targeted outbound follow-ups. The ultimate goal is to assess medical/service fit, build trust, and schedule high-quality consultations or admissions for our clinical and advisory teams.
A VOICE NOTE WILL BE REQUESTED FOR THE SCREENING PROCESS
🛠️ Requirements & Qualifications
Experience: 1–2 years of experience in high-volume call centers, customer service, inside sales, or intake coordination, ideally within the healthcare, medical device, or insurance sectors.
Communication & Empathy: Outstanding active listening and verbal communication skills. Ability to handle sensitive, emotional, or confidential healthcare conversations with extreme empathy and patience.
Compliance Mindset: Strong understanding of, or willingness to be trained on, HIPAA regulations and patient data privacy standards.
Tech Stack: Proficiency with CRM systems (Salesforce Health Cloud, HubSpot) or Electronic Health Record (EHR) systems, alongside cloud phone tools (Aircall, RingCentral).
Multi-tasking & Resilience: Ability to manage high-volume inbound phone queues while accurately entering data in real-time.
Basic knowledge of medical terminology or health insurance verification processes (co-pays, deductibles, out-of-network).
📋 Key Responsibilities
Inbound Call & Inquiry Management: Serve as the primary frontline representative responding promptly to inbound phone calls, website inquiries, and live chats from patients, caregivers, or referring physicians.
Lead Qualification & Triage: Screen inbound prospects using structured discovery questions to assess their specific healthcare needs, urgency, and compatibility with our services.
Patient & Provider Intake: Gather essential preliminary data, including demographic information, medical history summaries, insurance details, or provider referral data, with absolute accuracy.
Value Proposition Delivery: Educate callers on our services, programs, facilities, and care processes, addressing initial questions with empathy and clarity.
Appointment Scheduling & Handoff: Route pre-qualified leads seamlessly to the appropriate Clinical Coordinators, Care Advisors, or Account Executives, ensuring comprehensive context is passed along.
Data Hygiene & Compliance: Document every interaction meticulously within our healthcare CRM/Electronic Health Record (EHR) system while strictly maintaining HIPAA compliance and patient privacy.
Soft skills required:
Excellent communication skills, both written and verbal.
Strong problem-solving and critical-thinking abilities.
Ability to work independently and as part of a team.
Good time management and organizational skills.
Flexibility and adaptability to changing work demands.
BENEFITS:
Competitive pay in US dollars.
Paid extra hours.
Time-off flexibility.
100% remote work.
International experience.