Libertex Group
via Workable
Customer Success Officer (Uzbek Speaking) - Remote
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 14d ago
The date the source published, not the day we noticed it (2026-09-01). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Uzbekistan
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,200–1,400/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · APAC · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 13d ago · last seen 3h ago
The listing
Libertex Group Overview
Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends.
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of KICK Sauber F1 Team.
We build innovative fintech so people can #TradeForMore with Libertex.
Job Overview
We are looking for a Customer Success Officer to assist clients with inquiries, provide product information, and handle requests via phone, chat, and email. The role includes guiding customers through the product and answering questions related to their trading positions.
Responsibilities:
- Provide real-time support to clients worldwide via chat, tickets, phone, and email.
- Assist with technical issues and escalate platform-related cases (Libertex, MT4, MT5) to relevant teams.
- Ensure high service standards, proper handling of complaints, and clear guidance on required documents.
- Collaborate with internal departments to resolve issues efficiently.
- Maintain excellent communication, time management, and phone etiquette skills.
- Promote company products and build strong client relationships.
- Meet KPIs and perform additional tasks as required.
Requirements
- Stable, high-quality internet connection.
- Knowledge of Uzbek, Russian and English at a good level.
- Strong written and verbal communication skills with the ability to handle stressful situations and respond appropriately to clients’ emotions.
- Good computer skills (Google Sheets, Google Docs).
- Availability to work 8hr shifts between 07:00 and 22:00 CET, Monday to Sunday.
Nice to have:
- Previous customer support experience.
- Knowledge of MetaTrader 4 and MetaTrader 5.
- Trading experience.
Benefits
- Quarterly bonuses based on Company performance
- Generous relocation package for the employee and their immediate family/partner
- Medical Insurance Plan with coverage for the employee and their immediate family from day one
- 24 working days of annual leave
- Yearly reimbursement of travel expenses for the employee and family's flight home
- Corporate events and team building activities
- Udemy Business unlimited membership & language training courses
- Professional and personal development opportunities in a fast-growing environment
Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.