Senior AWS Cloud Architect - Managed Services
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 82d ago
The date the source published, not the day we noticed it (2026-08-11). Last seen at its source 4h ago.
We have tracked this listing since 3 Sep 2026 (60 days). The employer's own board has carried it every time we have read it, most recently 4 hours ago.
Is it remote?
Remote - United States
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description agrees: it names United States.
What the ad says
…Must be based in the United States…
Pay not stated
Similar roles pay $168.8k–231.5k/yr
Middle 50% of 2774 listings that do state pay — Engineering · Senior · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Greenhouse employer's own board first seen 60d ago · last seen 4h ago
The listing
Who You Are
You are a seasoned Cloud Architect. You own the operational build-and-run, the Principal Architect owns technical architecture and design, and the Practice Manager owns strategy and go-to-market.
About The Role
The Senior AWS Managed Services Engineer builds out and operates Myriad360's AWS managed service offering in collaboration with the AWS Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale.
This role has a dual mandate. First, build and operate the managed service: the incident management, service desk, monitoring, automation, and reporting that make it run day to day. Second, own AWS MSP Program certification, including the self-assessment, evidence collection, and audit readiness required to achieve and maintain designation.
The role starts hands-on, building and operating the service. As the practice scales, there is a clear path to lead the managed services team you help create.
Must be based in the United States.
Other responsibilities include:
- Stand up and run incident management: identification, logging, categorization, prioritization, investigation, playbooks, resolution, and closure.
- Build and operate the service desk and support model, including AWS Support plan coverage for partner-owned and customer-owned accounts.
- Define and manage SLAs and service-level management.
- Implement event management, dynamic monitoring, observability, and predictive monitoring / AIOps.
- Author operational runbooks and automation to run the service repeatably.
- Establish service continuity, disaster recovery, and backup processes.
- Build FinOps reporting and financial planning into the managed service.
- Set up personnel onboarding and the operational process documentation required to run and audit the service.
- Own AWS MSP Program certification: build the service to meet MSP Program requirements and own the self-assessment, evidence collection, and audit readiness.
- Build the customer service-management machinery (reporting, service-review cadence, escalation paths) and run key service reviews.
- Use AI and automation to operate and scale the service, leveraging AI/ML platforms to help resolve tickets, surface anomalies, and identify optimization opportunities.
- Help build and, over time, lead the AWS managed services operations team.
Desired skills and experience:
- Experience operating an AWS managed service or MSP practice, hands-on with the service-delivery disciplines above.
- Experience building repeatable managed services capabilities, operational processes, and service delivery models.
- Experience contributing to an AWS MSP Program audit or a similar operational audit is a strong plus.
- Experience within a Managed Services Provider (MSP) environment strongly preferred.
- General familiarity with compliance frameworks such as SOC 2 and ISO 27001, and a security-aware approach to operations (security policies, event logging, awareness training) preferred.
- Experience driving cloud modernization and AI-enabled operational transformation initiatives preferred/
- Familiarity with Microsoft Azure and Google Cloud Platform preferred.
Required Certifications
- AWS Certified SysOps Administrator - Associate
- AWS Certified Solutions Architect - Associate
Preferred Certifications