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Socure via Ashby

Senior Manager, Solution Engineering - DocV

manager United States
still open verified 1d ago posted 228d ago checked 2h ago
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This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 228d ago

The date the source published, not the day we noticed it (2026-01-29). Last seen at its source 2h ago.

Is it remote?

Remote - USA

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

United States

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $193.2k–240k/yr

Middle 50% of 131 listings that do state pay — Engineering · Manager · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Customer SuccessOnboardingProduct Roadmap

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Why Socure?

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

About the Role

DocV Solution Engineering is part of the Product Engineering organization and plays a critical role in accelerating customer adoption, enabling the field, and improving system reliability. We are seeking a Senior Manager to lead the DocV Solution Engineering team and partner closely with Customer Success, Commercial, Product, and Engineering teams.

This role focuses on short-term, high-impact technical work that enables revenue, accelerates rollout of new DocV features, and improves platform stability—while core backend and frontend teams remain focused on long-term product roadmap delivery.

What You’ll Do

  • Build and lead a Solution Engineering team embedded within Product Engineering.

  • Partner closely with Customer Success and Commercial teams to unblock implementations and accelerate customer outcomes.

  • Deliver short-term technical initiatives that enable field teams and support active customer engagements.

  • Collaborate directly with customers on complex DocV integrations and deployment challenges.

  • Develop targeted features, prototypes, and integrations that accelerate adoption of new DocV capabilities.

  • Identify and address integration-related technical debt to improve reliability, stability, and operational robustness.

  • Establish a strong feedback loop between customers, Customer Success, Product, and Engineering teams.

  • Collaborate with Backend and Frontend teams to transition validated solutions into the core product roadmap where appropriate.

  • Anticipate recurring customer and field needs and drive scalable, repeatable solutions.

What You Bring

  • 8+ years of engineering, solutions engineering, or technical consulting experience.

  • At least 3 years of experience leading customer-facing or hybrid engineering teams.

  • Strong understanding of APIs, SDKs, and enterprise integration patterns.

  • Ability to deliver production-quality solutions in fast-paced, ambiguous environments.

  • Strong communication skills and experience working across technical and non-technical stakeholders.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.



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