Pliant
via Ashby
Fraud Operations Specialist (m/f/d)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 63d ago
The date the source published, not the day we noticed it (2026-07-13). Last seen at its source just now.
Is it remote?
United States (Remote)
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $110k–190.2k/yr
Middle 50% of 642 listings that do state pay — Operations · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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ashby employer's own board first seen 11d ago · last seen just now
The listing
ABOUT US
Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them.
Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.
Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.
Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US.
Learn more at www.getpliant.com
ABOUT THE ROLE
🛡️ Do you have hands-on experience with fraud monitoring or payment incident handling and want to deepen your impact in a high-growth fintech environment?
🚀 As we expand across Europe and prepare for the US launch, we’re building a new Fraud Operations Team and looking for a Fraud Operations Specialist (m/f/d) to support real-time monitoring, fraud detection, and critical incident response across our card and payment operations.
WHAT YOU’LL DO
Transaction Monitoring & Alert Handling
Monitor live card transactions and payment flows, focusing on unusual patterns and automated alerts related to fraud (e.g. brute force, card testing, phishing attempts).
Validate and triage alerts independently, escalate where needed, and follow internal playbooks.
Work with fraud and engineering teams to continuously improve alert accuracy and detection logic.
Incident Support & Root Cause Analysis
Participate in managing fraud- or system-related incidents — investigate, coordinate internal communication, and document the process.
Contribute to root cause analysis (RCA) and post-incident reviews for continuous improvement.
Data-Driven Insights
Use SQL and basic Python to extract and analyze data related to transaction anomalies, false positives, or recurring issues.
Support in identifying emerging fraud trends or vulnerabilities in payment flows.
Cross-Team Collaboration
Work closely with Engineering, Compliance, and Customer Relations teams during live escalations.
Help refine monitoring dashboards and internal documentation to make processes more robust and scalable.
Contribute ideas for process automation and fraud model enhancements.
WHAT YOU’LL BRING
2–3 years of experience in fintech, payments operations, fraud monitoring, or a related support function.
Solid understanding of card payment flows, fraud scenarios (e.g., card testing, phishing, credential stuffing), and payment APIs.
Hands-on experience with SQL and basic use of Python (e.g. data cleanup, automation scripts).
Familiarity with alerting or monitoring tools and experience with incident response workflows and using ticketing systems.
Strong attention to detail, ability to work independently under pressure, and comfort handling live production environments.
Excellent written and verbal communication skills in English.
Willingness to work on a fixed shift that includes weekend rotations.
WHAT WE OFFER
The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
Attractive remuneration and benefits package
Flat hierarchy and transparent communication in a relaxed, professional atmosphere
Opportunity to develop your talent in a dynamic team with ambitious goals
Flexibility and possibility to work remotely
Pliant Card with monthly credit to explore the product and enjoy food with colleagues
Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.
At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team.
A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.