Bilingual Customer Service Representative - (Spanish Speaking)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 11h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 36d ago
The date the source published, not the day we noticed it (2026-08-10). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Colombia, Venezuela, Argentina, Honduras, Costa Rica, Dominican Republic
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,325–1,400/mo
Middle 50% of 15 listings that do state pay — Customer · all levels · Colombia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.
Key Responsibilities
- Manage inbound and outbound calls professionally in both English and Spanish
- Address customer inquiries, resolve complaints, and provide accurate information about products or services
- Maintain detailed and accurate records of all customer interactions within the company database
- Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer
- Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction
Requirements
- Fluency in both English and Spanish (written and verbal)
- Proven experience in a customer service or call center environment
- Strong active listening skills and the ability to demonstrate empathy toward customer needs
- Proficiency with basic computer systems and CRM software
- Ability to multitask and navigate between different software applications while speaking with customers.
- Previous experience in a remote call center setting
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement