HireHawk
via Workable
Bilingual Intake Sales Specialist (Remote) | LATAM
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 9h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-09-04). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Nicaragua, El Salvador, Guatemala, Honduras, Ecuador, Colombia
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,201–1,938/mo
Middle 50% of 10 listings that do state pay — Sales & Marketing · all levels · Colombia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 10d ago · last seen just now
The listing
All candidates from LATAM countries are welcome to apply!!
- Location: Remote / Virtual
- Job Type: Full-Time
- Salary Range: $1,400 - $1,700 + signing bonuses
About Us
HireHawk builds high-performing remote teams for U.S. and Canadian companies, connecting skilled professionals worldwide with meaningful, long-term work. We’re outcomes-first, detail-obsessed, and we hire people who take ownership—because our clients’ cases and timelines depend on it.
About the Role
You will be the first point of contact for prospective clients, managing inbound leads and guiding callers through the intake process with confidence, empathy, and urgency. You will gather accident and case information, understand each prospect’s needs, explain how the firm can help, and convert qualified leads into signed clients.
This is a consultative sales role, not an administrative call-taking position. Success will be measured through responsiveness, intake quality, conversion performance, and the professional experience you create for every caller. The firm is strengthening its intake and conversion capacity, and it is open to training strong sales professionals who have not yet worked in personal injury law.
Responsibilities
- Own the prospective client’s first interaction with the firm and create a professional, reassuring first impression.
- Handle a high volume of inbound calls and leads in both English and Spanish.
- Ask thoughtful, structured questions to gather accurate accident, injury, treatment, and case information.
- Build trust quickly with people navigating stressful, sensitive, and potentially high-value legal situations.
- Evaluate prospective clients against the firm’s intake criteria and identify qualified case opportunities.
- Explain the firm, its intake process, and the next steps clearly without providing legal advice.
- Address questions and concerns using a consultative sales approach that helps qualified prospects make informed decisions.
- Convert qualified leads into signed clients and complete all required intake documentation accurately.
- Follow up promptly with qualified prospects who need additional time or information before signing.
- Maintain organized intake records, track conversion activity, and coordinate a smooth handoff to the appropriate legal team.
Requirements
Must-Have:
- Fluent spoken and written English
- Demonstrated success in inbound sales, consultative sales, intake, customer service, call-center sales, or another high-volume phone-based conversion role.
- Strong persuasion, rapport-building, questioning, and active-listening skills.
- Confidence handling sensitive, high-stakes consumer conversations while remaining empathetic and professional.
- A stable employment history that demonstrates reliability, commitment, and enough time in previous roles to produce measurable results.
- Availability to work Monday through Friday, 9:00 a.m. to 6:00 p.m. Pacific Time, with a reliable computer, camera, headset, internet connection, and professional home-office environment.
Nice to Have:
- Three or more years of experience in intake sales, inbound sales, consultative sales, customer service, or a similar phone-based conversion role.
- Previous personal injury or legal intake experience.
- Experience working with a California law firm or another U.S.-based legal practice.
- Familiarity with legal intake, case-management, CRM, or electronic document-signing systems.
- A multiple-monitor home-office setup that supports simultaneous calling, research, and intake documentation.