Bybit
via Greenhouse
Social Media & Community Lead
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 62d ago
The date the source published, not the day we noticed it (2026-07-15). Last seen at its source 1h ago.
Is it remote?
Europe - Remote; Middle East - Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Europe, Middle East
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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greenhouse employer's own board first seen 39d ago · last seen 1h ago
The listing
About Us
Key Responsibilities
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Lead as Social Media & Community COE to the regional team, defining the regional strategy, governance, and operating framework across all social and community channels.
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Establish scalable frameworks, playbooks, and best practices that enable regional teams to execute consistent, high-quality social and community initiatives.
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Own the collection, consolidation, and analysis of community feedback, social listening, and customer sentiment, translating insights into actionable recommendations for business stakeholders.
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Build and strengthen brand trust by developing community engagement strategies and supporting reputation management initiatives across key markets.
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Partner with Product, Marketing, PR, Customer Experience, and Regional teams to ensure community insights are embedded into product launches, campaigns, and customer communications.
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Train and enable regional teams through coaching, knowledge sharing, toolkits, and campaign frameworks to improve execution quality and operational maturity.
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Define performance metrics and reporting frameworks to measure community health, engagement, sentiment, and social media effectiveness across regions.
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Continuously identify opportunities to optimise processes, tools, governance, and resource allocation between global and regional teams.
Requirements
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6+ years of experience in social media, community management, digital marketing, or brand strategy within a fast-paced, digital-first organisation.
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Proven experience leading regional or global social media and community functions across multiple markets.
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Strong understanding of social listening, community engagement, customer sentiment analysis, and online reputation management.
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Experience developing scalable frameworks, governance models, playbooks, and operational standards.
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Strong stakeholder management skills with the ability to influence cross-functional teams and senior leadership.
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Excellent analytical, communication, and presentation skills, with the ability to translate community insights into business recommendations.
Profile
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Strategic thinker who understands how social media and community contribute to brand, product, and business growth.
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Passionate about customer engagement and building trusted communities.
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Highly collaborative, with the ability to influence without direct authority across global and regional teams.
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Data-driven, commercially minded, and comfortable making decisions based on customer insights and performance metrics.
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Thrives in a fast-paced, high-growth environment and enjoys building scalable functions from the ground up.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.