Provider Supervisor (PMHNP/PA), Medical Services

What You'll Do:

The Regional Supervisor, Medical Services – West Region provides oversight of medical services delivered by medical staff across all Connections facilities. This position ensures appropriate staffing, scheduling, and clinical decision-making related to patient admissions, treatment, and discharge. The Medical Services Supervisor provides both clinical care and operational leadership and is expected to provide shift coverage as needed, with a minimum of 25% of weekly hours dedicated to direct clinical care. 

This is a fully remote position in these states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, KY, LA, MD, ME, MI, MN, MT, NC, NJ, NY, OH, OR, PA, SC, TN, TX, VA, WA, WI

Medical Services Oversight and Staffing 

• Provides oversight of Medical Services staff and ensures adequate staffing coverage across all facilities. 

• Maintains provider schedules for all markets in collaboration with Workforce Management and adjusts coverage as operational needs arise. 

• Supports appropriate clinical staffing and decision-making related to patient admissions, treatment, and discharges. 

Clinical Care and Patient Flow 

• Provides direct clinical care for a minimum of 25% of weekly hours as a BHMP, including clinical assessment and treatment of patients across locations. 

• Provides shift coverage as needed to support the medical team and ensure continuity of patient care. 

• Monitors patient flow throughout the facility and partners with leadership to identify and address internal or external barriers to patient movement. 

• Communicates and collaborates with external organizations to coordinate patient care and support continuity of services. 

Leadership and Team Development 

• Assists with hiring, onboarding, training, motivating, and developing Medical Services staff. 

• Supports performance management and conflict resolution and promotes professional conduct among Medical Services staff. 

• Provides leadership, guidance, and support to Medical Services staff to promote effective teamwork and quality patient care. 

• Manages students, residents, and university contracts as required. 

Operations and Compliance 

• Ensures provider payroll is completed accurately and reflects all hours worked across assigned markets. 

• Collaborates with Workforce Management and operational leadership to support accurate scheduling and staffing. 

• Helps develop and lead trainings for Medical Services staff across Connections hospital markets. 

• Travels to other Connections locations as needed to support training, clinical operations, and organizational initiatives. 

What You'll Bring:

• Completion of an accredited Physician Assistant or Nurse Practitioner program with psychiatric certification. 

• Psychiatric certification required. 

• Three years of experience in crisis mental health and/or the delivery of behavioral health treatment to children, adolescents, or adults. 

• Experience providing treatment to children, adolescents, and adults. 

• Two years of experience in a supervisory position.