Mercier Consultancy Group
via Workable
French Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 5h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 12h ago
The date the source published, not the day we noticed it (2026-09-15). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, France, Belgium, Germany, Portugal, Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
-
workable employer's own board first seen 5h ago · last seen 1h ago
The listing
French Speaking Back Office Gaming Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading organizations across the continent. We take pride in facilitating life-changing career moves, specializing in high-growth sectors such as Gaming & Esports, while ensuring our candidates find the perfect professional fit.
Job Overview
We are currently seeking a dynamic professional for the French Speaking Back Office Gaming Support Specialist position in Bulgaria to join a global leader in the digital entertainment space. This is a unique opportunity for enthusiasts to advance their careers with one of the most exciting French-speaking jobs in the Gaming & Esports industry, located in the heart of beautiful Sofia.
Key Responsibilities
- Manage and resolve complex account inquiries and transaction issues for premium gaming clients.
- Ensure high-quality back-office support for French-speaking players to maintain exceptional gaming standards.
- Monitor and analyze gaming platform trends to proactively identify potential technical disruptions.
- Coordinate with internal stakeholders to enhance the overall player experience within the Gaming & Esports ecosystem.
- Adhere to strict data security and compliance protocols to safeguard player information.
- Contribute to the continuous improvement of support workflows and internal documentation.
- Assist with quality assurance testing for new game features and platform updates before regional deployment.
Requirements
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- Deep interest in the Gaming & Esports industry and digital trends.
- Excellent analytical skills and attention to detail.
- Previous experience in administrative, back-office, or customer support roles is highly preferred.
- Proven ability to adapt to a fast-paced work environment in Sofia, Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Professional growth opportunities in one of the best jobs in Bulgaria
- And Much More...
Life in Bulgaria
Living and working in Bulgaria offers a unique blend of vibrant city life and stunning natural beauty. As you settle into your French Speaking Back Office Gaming Support Specialist position in Bulgaria, you will discover that Sofia is a dynamic capital where history meets modern digital innovation. The pleasant climate and welcoming culture make it an ideal destination for international professionals searching for rewarding French-speaking jobs.
Beyond the office, Bulgaria provides an incredibly high quality of life with an affordable cost of living, delicious local cuisine, and a thriving social scene. When you choose to accept one of our premier jobs in Bulgaria, we ensure your transition is seamless with a full relocation package, allowing you to focus entirely on building your future in this rapidly growing tech and gaming hub.
How to Apply
If you are ready to take your career to the next level with Mercier Consultancy Group, do not hesitate to reach out. Click "Apply Now" to submit your application for this exciting role and join our elite team today. We look forward to hearing from you!