QA Supervisor
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 48d ago
The date the source published, not the day we noticed it (2026-09-15). Last seen at its source just now.
We have tracked this listing since 15 Sep 2026 (47 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
South Africa
The description agrees: it names South Africa.
What the ad says
…Location: South Africa (Remote) Employment…
Pay not stated
Similar roles pay $2,500–4,125/mo
Middle 50% of 15 listings that do state pay — Engineering · all levels · South Africa · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 47d ago · last seen just now
The listing
Job Opening: QA Supervisor
Location: South Africa (Remote)
Employment Type: Full-Time
Working Hours: Monday to Friday (9 AM - 5 PM EST)
Requirements
We are seeking an experienced QA Supervisor based in South Africa to support a U.S.-based Applied Behavior Analysis (ABA) healthcare provider.
The role will oversee quality assurance processes and the QA team, ensuring accuracy, compliance, productivity, and adherence to client standards. Direct ABA experience is advantageous but not essential for candidates with strong healthcare or BPO quality assurance experience.
Key Responsibilities
- Supervise and manage the QA team.
- Conduct and oversee quality audits.
- Monitor quality scores, productivity, KPIs, and turnaround times.
- Review healthcare documentation for accuracy and compliance.
- Identify recurring errors, trends, and process gaps.
- Provide coaching, feedback, and corrective action plans.
- Prepare QA reports and communicate findings to management.
- Maintain QA scorecards, audit trackers, and quality standards.
- Support training and continuous process improvement.
- Ensure compliance with client requirements, confidentiality, and HIPAA standards.
Requirements
- 5+ years' QA, auditing, compliance, or quality control experience.
- 2+ years' supervisory/team leadership experience.
- Healthcare, medical administration, insurance, or BPO experience strongly preferred.
- Experience managing QA KPIs, audits, scorecards, and team performance.
- Strong analytical, reporting, and problem-solving skills.
- Excellent attention to detail and communication skills.
- Experience with U.S. healthcare, ABA, CentralReach, HIPAA, medical insurance, or clinical documentation is advantageous.
- Must be able to work U.S. hours from South Africa.
Ideal Candidate
An experienced QA Supervisor or QA Team Leader from a South African BPO or healthcare environment who can manage a team, maintain quality standards, identify performance gaps, and support a U.S.-based healthcare client.
Benefits
- Comfortable working U.S. hours
- Remote work from home
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