Implementation Director
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-09-28). Last seen at its source just now.
We have tracked this listing since 28 Sep 2026 (3 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
Remote/US
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay
$140k–170k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
ashby employer's own board first seen 3d ago · last seen just now
The listing
Why Clarium?
The healthcare industry overspends on its supply chain by over $25B each year, the result of fragmented data, inefficient workflows, and wasted supplies. Clarium is fixing that. Our AI-powered platform, Astra OS, gives hospitals end-to-end visibility into their supply chain operations, automating workflows and surfacing actionable insights so supply chain teams can focus on what matters most: patient care. We're trusted by some of the world's leading health systems, including Yale New Haven Health, Stanford, Geisinger, and Kaiser Permanente.
Founded in 2020, Clarium has raised $43M in total funding. Our Series A was led by Northzone, with participation from General Catalyst, AlleyCorp, Kaiser Permanente Ventures, Texas Medical Center Ventures, and 1984 Ventures.
The Opportunity
The Implementation Director owns end-to-end delivery for a portfolio of Clarium's enterprise health system accounts, from signed contract through go-live and into steady-state handoff to the Customer Success team.
You will personally run implementations, owning your own account portfolio directly, split by account rather than by segment or product line. Your scope spans initial implementation success, the criteria needed to grow the account, and new product rollouts and expansions, working cross-functionally with Product, Engineering, Sales, and Customer Experience to keep commitments realistic and delivery on track, without formal authority over any of those teams.
In This Role You Will
Own the full implementation lifecycle for a portfolio of enterprise health system accounts; kickoff, technical integration coordination, workflow configuration, training, go-live, user adoption, and success evaluation
Build and maintain the implementation project plan, timeline, and risk register for each active account, proactively identifying and mitigating delivery risk
Coordinate cross-functionally with Product, Engineering, Sales, and Customer Experience to keep commitments realistic and delivery on track; without formal authority over any of those teams
Manage executive, user, and clinical stakeholder relationships during the implementation window (CIO, supply chain VP, CFO, project sponsors), including status reporting and escalation management
Make scope and timeline tradeoff decisions when a project hits real constraints — deciding what is removed, what remains, and what gets escalated, and owning the reasoning behind each decision
Own the action plan and internal communication needed to complete any scopes of work that differ meaningfully from Clarium's core products
Ensure a clean handoff into steady-state, so the CSM inheriting the account gets a well-operating customer
What You'll Bring
4-8+ years in implementation, professional services, or technical onboarding, with meaningful time in healthcare, health system, or complex enterprise SaaS environments
Direct, hands-on ownership of enterprise-scale rollouts with multiple stakeholders and real technical complexity
Working fluency with health system IT and clinical operations — EHR/EMR integration exposure (Epic, Oracle Health/Cerner), HL7/FHIR, file exchanges, and how hospital IT and clinical governance actually operate
A track record of building structure where none existed — implementation plans, risk frameworks, status reporting — with the ability to build aspects of Clarium's playbook and make them repeatable
What You Get at Clarium
Target Base Salary Range: $140K - 170K
The base salary Clarium offers may vary depending upon the ultimate scope and responsibilities of the position and on the candidate's job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Incentive Stock Options proportionate to your salary
Fully remote, with a NYC co-working space available; distributed team across multiple time zones with opportunities for in-person time
Unlimited PTO
Top-tier health, vision, and dental benefits
401K
The opportunity to build on a strong foundational team with deep data and engineering roots at a stage where your work genuinely shapes the product
A fast-paced, high-growth environment where we move quickly to solve critical healthcare challenges
The chance to empower frontline healthcare workers by automating the administrative friction in their day-to-day
Collaborative work alongside a high-caliber team of clinicians, engineers, and revenue leaders
Equal Opportunity Statement
Clarium is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.