Remote, Contact Center Representative (Medical Record Retrieval) 6735
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 5h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 4d ago
The date the source published, not the day we noticed it (2026-09-28). Last seen at its source 2h ago.
We have tracked this listing since 28 Sep 2026 (3 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay
$12–14/hr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 3d ago · last seen 2h ago
The listing
Job Title: Contact Center Representative
Department: Record Retrieval, Contact Center
Hourly Rate: $12-$14/hr
Shift Hours: 08:00 am to 05:00 pm, including break
Job Type: Long-term Seasonal role (6+ months)
- Eligibility: Applicants must be eligible to work and perform their job responsibilities within the United States.
- Candidates must have their own Windows-based system or laptop to perform this role, along with possessing high-speed internet with an Ethernet connection.
Job Summary:
We are looking for motivated individuals to join our team as Remote Contact Center Representatives. This exciting opportunity allows you to work from the comfort of your home, with comprehensive paid training and continuous coaching provided by our experienced trainers. Gain industry knowledge and confidence as you contribute to the day-to-day verification and follow-up calls with healthcare providers, ensuring the seamless collection of patient records.
Key Responsibilities:
- Remote Contact Center Representative: Provide crucial support from home with comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence.
- Verification and Follow-Up: Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records. Also responsible for scheduling appointments with providers for record collection. Responsible for scheduling appointments with providers for record retrieval.
- Issue Resolution: Thrive in a work-from-home environment by resolving issues efficiently through phone and electronic communication.
- Flexibility and Adaptability: Ability to adapt to and follow additional instructions based on evolving project and business needs as required.
- Professionalism: Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach.
- Productivity Tools: Swiftly utilize MS Office tools to streamline tasks and enhance productivity.
- Call Volume Management: Handle a high volume of outgoing calls effectively.
Requirements
Qualifications:
- Experience: Ideally, possess 2+ years of call center experience, showcasing adaptability and problem-solving skills.
- Communication Skills: Excellent communication skills to engage effectively with healthcare providers.
- Relationship Building: Ability to build and maintain positive relationships with healthcare professionals.
- Training Availability: Availability to be on video during the training period.
Additional Requirements:
- Attendance and Punctuality: Consistent attendance and punctuality are crucial for performing the role efficiently.
- Power Backup: Ensure a reliable power backup to avoid disruptions during work hours.
- High-Speed Internet: Maintain high-speed internet connectivity to perform tasks seamlessly.