Patient Services Back Office Associate
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 2d ago
The date the source published, not the day we noticed it (2026-09-30). Last seen at its source 2h ago.
We have tracked this listing since 30 Sep 2026 (1 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
India
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workday employer's own board first seen 1d ago · last seen 2h ago
- location not stated
The listing
Primary Functions:
1. Resolve patient and provider billing inquiries as they relate to services provided. 2. Audit patient balances and escalate patient accounts that need to be adjusted (following the customer account specifics for adjustments).
3. Update patient demographics (to include new home/billing address, telephone number, insurance information)
4. Rebill claims as necessary when reviewing collection accounts.
5. Generate and print patient statements and monitor printing process to ensure completion.
6. Process payments in Client payment portals.
7. Review and work bad address/return mail reports and update patient demographic information accordingly.
8. Review collection report, generate collection progression letters (following the customer account specifics for collections process).
9. Prepare accounts for collection agency distribution (following the customer account specifics for collections process).
10. Cross-train for tasks assigned to the team to ensure continuity of all tasks when needed for backup.
11. Ensures HIPAA guidelines are respected by safeguarding protected health information in the capacity of the position's duties and responsibilities.
12. Team player being supportive of Department and Company goals and policies.
13. Reliable and punctual by maintaining a good attendance record and arriving at work and returning from lunch and breaks on time.
14. Other related duties may be assigned.
15. Escalate issues to Patient Services Manager or Director Job
Qualifications: The qualifications we are looking for are mixture of work experience and educational background. They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role: