Administrator
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1d ago
The date the source published, not the day we noticed it (2026-10-01). Last seen at its source 1h ago.
We have tracked this listing since 1 Oct 2026 (1 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Carried by 1 source
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workable employer's own board first seen 1d ago · last seen 1h ago
The listing
Our client is an established Australian provider delivering mobile massage and allied health services across aged care, disability support, and corporate wellness. Operating through a fully remote model, they deliver high-quality, compassionate care directly to clients while fostering a supportive and proactive team environment.
They are now seeking to hire an Administrator to support day-to-day operations by managing client scheduling, partner communications, and core system records. This role plays a critical part in maintaining smooth service delivery and delivering clear, compassionate communication to clients and their families.
Job Responsibilities
Customer Communication & Scheduling
- Answer inbound calls and provide clear information on available service options and client bookings
- Perform outbound calls to schedule appointments, reschedule bookings, and take brief verbal histories and preferences
- Liaise warmly and professionally with elderly clients, next of kin, and healthcare partners
- Respond to customer enquiries via phone and email in a timely and professional manner
Data & System Management
- Accurately enter and update client details and appointment information across Jobber and Cliniko
- Send treatment notes to appropriate external partners after completed treatments
- Ensure all task workflows, records, and service files are complete and up to date within designated timelines
General Administration & Operational Support
- Monitor incoming emails and escalate complex matters to company directors
- Draft work proposals, prepare documentation, and complete general administrative tasks as required
- Assist with future operational growth by helping coordinate therapist team appointments and schedules
Requirements
- Proven experience in an administrative or customer service role
- Strong verbal and written English communication skills with high telephone confidence
- Demonstrated ability to manage scheduling tasks and client communication with empathy and professionalism
- Ability to work Australian business hours for a minimum of four days per week
- Active Australian eSIM capability to receive and make local phone calls
- High degree of initiative, prompt responsiveness, and strong attention to detail
Nice-to-Have Skills
- Prior experience using Jobber or Cliniko scheduling software
- Previous administrative experience within the Australian healthcare, aged care, or allied health sectors
- Practical experience or familiarity using AI tools to assist with daily workplace tasks
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian Eastern Standard Time business hours)
- Full-time job
- HMO (STAFF only)
- Annual leave
- 13-month pay
- With Government mandated benefits