Global Hyperscale Account Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1d ago
The date the source published, not the day we noticed it (2026-10-02). Last seen at its source just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $92.4k–175k/yr
Middle 50% of 2168 listings that do state pay — Sales & Marketing · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workday employer's own board first seen 1h ago · last seen just now
- location not stated
The listing
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a dedicated Global Hyperscale Account Manager to join our Iron Mountain Data Centers team.
In this role, you will play a vital part in cultivating trusted, long-term relationships with our largest hyperscale clients while bridging the gap between customer requirements and operational delivery. Here, your project management expertise and data center insight will ensure seamless service implementations, rapid issue resolution, and proactive account growth. You will have the opportunity to serve as the primary advocate for key industry partners, shaping how we deliver mission-critical infrastructure at scale.
What You’ll Do
In this role, you will:
Client Relationship & Renewal Management: Build long-term trust with key decision-makers, manage contract renewals, and lead commercial negotiations around pricing and terms in CRM systems.
Project Implementation & Oversight: Oversee the delivery of data center products and services, managing project scopes, schedules, risk evaluations, and cross-functional resource alignment.
Issue Resolution & Advocacy: Serve as the primary customer focal point, triaging and resolving complex service or billing escalations with urgency using platforms like ServiceNow.
Performance Reporting & Governance: Deliver detailed customer reporting packages, support client audit participation, and maintain clear, frequent bi-directional communication with executive stakeholders.
What You’ll Bring
The ideal candidate will have:
5+ years of experience in account management, project management, customer support, or data center/IT service delivery.
Strong knowledge of data center infrastructure, including power, cooling, networking, cloud services, or colocation environments.
Proven ability in leading multi-phase project implementations, managing client escalations, and negotiating commercial agreements.
Bachelor's degree preferred.
Excellent communication, workload prioritization, and cross-functional collaboration skills.
What We Offer
Location: Remote
Travel: 10–15% for customer meetings
Competitive compensation and benefits aligned with experience.
Flexible work options/alternative work options to support work–life balance.
Comprehensive health, wellness, and retirement plans.
Opportunities for continuous learning and professional growth.
Ready to manage strategic hyperscale partnerships and elevate our data center solutions? Click apply to connect with our team today!
Category: Sales