GHL Support Virtual Assistant
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 9d ago
The date the source published, not the day we noticed it (2026-09-24). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay
$5–7/hr
Published by the source in its own salary field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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bamboohr employer's own board first seen 2h ago · last seen 2h ago
The listing
Position: GHL Support Virtual Assistant
Schedule: 7:00 AM–3:00 PM PST
Employment Type: Full-Time
Work Setup: Remote / Work From Home
Pay: $5–$7 USD/hour DOE
About the Role
We are looking for a GHL Support VA who can provide first-level technical support to clients using GoHighLevel (GHL).
This role is similar to working in a call center or technical support environment, but you will be working remotely from home. You will take incoming support calls from clients who may not be very tech-savvy and help troubleshoot their GHL issues in real time.
What You'll Do
- Answer incoming client support calls and clearly understand the issue.
- Troubleshoot common GHL issues while on the call.
- Assist clients with issues such as: - Text messages not being sent
- Appointment confirmations or reminders being sent incorrectly
- Workflow or automation issues
- Appointment scheduling problems
- Clients having difficulty navigating or using GHL - Walk clients through basic GHL functions and provide clear instructions.
- Troubleshoot workflows and identify what may be causing an issue.
- Determine when an issue cannot be resolved during the call.
- Document unresolved issues and pass them to the Back-End Support Team for further investigation.
- Maintain professional, patient, and clear communication with clients throughout each call.
Requirements
- Mid-level GoHighLevel (GHL) experience
- Ability to troubleshoot and understand GHL workflows and automations
- Strong, clear spoken English — this is a client-facing phone support role
- Previous call center, BPO, customer support, technical support, or phone support experience required
- Comfortable handling multiple types of client issues over the phone
- Patient and able to explain technical concepts to non-technical users
- Good problem-solving and troubleshooting skills
- Able to work independently in a remote environment
- Reliable internet connection and a quiet, professional workspace
What We're Looking For
We're looking for someone who can think through a problem while talking to the client, not just someone who knows how to use GHL.
You should be comfortable saying, "Let me check that for you," investigating the issue, trying a solution, and determining whether it can be resolved on the call or needs to be escalated to the back-end team.
If you have GHL experience + strong phone support skills + good troubleshooting ability, we'd like to hear from you!