Client Service Analyst - Livechat (Czech required)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 5d ago
The date the source published, not the day we noticed it (2026-10-06). Last seen at its source 1h ago.
We have tracked this listing since 6 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Europe - Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Europe
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $20–26/hr
Middle 50% of 12 listings that do state pay — Customer · all levels · Europe · USD/hour. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Greenhouse employer's own board first seen 5d ago · last seen 1h ago
The listing
About Us
Please note that Czech reading and typing is a must
Job Description:
- Assist clients on all inquiries via live chat or email
- Ensure efficient and excellent customer service experience provided
- Be well equipped with the Company's platform/product including keeping abreast of general market conditions
- Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients
- Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management
- Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time.
- Continuously seek improvement to enhance team’s performance and work efficiency including overall work process
Requirements:
- Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity
- Minimum diploma in business administration or business management with keen and sharp eye for numbers
- Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email)
- Advantageous for candidates with experience working in financial institutions, fintech
- Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.
- Proficient in English & Czech in communication and writing in order to liaise with dedicated market counterparts
- Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms
- Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance
- Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm /4pm-1am /12am-9am)
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.