Service Coordinator (Pacific Time Zone)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked just now — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 4d ago
The date the source published, not the day we noticed it (2026-10-07). Last seen at its source 1h ago.
We have tracked this listing since 7 Oct 2026 (3 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay
$9–25/hr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 3d ago · last seen 1h ago
The listing
Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide in under 5-years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 70 years of proven excellence to deliver the highest standard of customer satisfaction.
Jacuzzi Bath Remodel is hiring a Service Coordinator to join our National Service & Training team! The Service Coordinator is responsible for managing daily service and installation operations and activities. Drives customer satisfaction via strong customer relations, high quality service and efficient scheduling, strong organization and overcoming service, scheduling and installation obstacles.
*Experience with Service/Repair scheduling is highly preferred*
Requirements of a Service Coordinator:
- Address customer complaints and service-related issues promptly with a commitment to maintaining positive customer relations in a professional manner.
- Possess a comprehensive understanding of all facets of installation.
- Schedule and coordinate service calls of all natures which would include plumbing (cartridges, showers heads, handhelds). May also include flooring repair, wall repair, minor drywall repairs.
- Manage the schedules of Service Technicians across the nation.
- Create work orders for materials needed and work to be completed.
- Maintain effective communication with the Senior Services Manager, Senior Production Manager and Service Technicians for various Jacuzzi Bath Remodel locations.
- Ensure that data and notes are consistently updated in the scheduling software.
- Upload service tickets and photos into CRM (Salesforce)
- Coordinate and schedule subcontractors if necessary.
- Take escalated customer calls and coordinate with management for resolution
- Other duties as assigned.
Details:
- Compensation is $25/hr. + depending on experience.
- Monday- Friday 9:30am - 6:00pm PST
- Fully remote opportunity.
Requirements
Requirements of Service Coordinator:
- 5+ years of HVAC/Plumbing/Service Dispatching experience.
- Proficient in CRM software (Salesforce)
- Able to effectively relate and communicate with all levels of employees and customers
- Must be dependable - must demonstrate thorough follow-up and responsiveness
- Must demonstrate the ability to prioritize various tasks effectively and adapt seamlessly to evolving circumstances.
- Must possess the ability to remain calm and composed while effectively communicating with customers.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401K with company match
- Paid Time off & Company holidays
- Growth and promotional opportunities in future.
- Great work culture and a great team to work with!