Patient Accounts Representative
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-10-08). Last seen at its source 2h ago.
We have tracked this listing since 8 Oct 2026 (2 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Kansas, MO
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $102.8k–130k/yr
Middle 50% of 1116 listings that do state pay — Healthcare · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Workday employer's own board first seen 2d ago · last seen 2h ago
- location not stated
The listing
Saint Luke’s in Kansas City is seeking a Patient Accounts Representative to join our team. You will perform a variety of functions related to managing accounts, customer service, and troubleshooting while following established processes and policies for billing and reimbursement.
This position is a call center environment, working remotely in the Kansas City area.
Shift Details: Monday- Friday 8:30am-5:00pm
Responsibilities:
- Responsible for answering inbound patient calls
- Answer patient emails in Electronic Medical Record system
- Making outbound collection calls to patients to obtain information needed to collect payment
- Provide price estimates for patients
- Process credit card payments
- Establish payment plans with patients and complete referral to extended payment plan vendor when applicable
- Identify patients needing financial assistance, explain financial assistance process and additional documents needed
- Research and troubleshoot issues related to patient balances
- Serve as liaison between patient and other departments as needed
- Process incoming mail and faxes
- Process accounts within a work queue in the Electronic Medical Record system and take action as appropriate
- In SBO will also:
- Perform straightforward coding (i.e. Review patient charts for billing implications or referrals)
- Meet department productivity and quality metric
- Identify opportunities and report trends to improve patient satisfaction and workflow efficiencies by identifying reasons for patient calls that could have been prevented by education up stream in the process or practice management programming solutions. Examples of this would be educating patients on financial policies, financial expectations of services rendered, correct coding, explanation of coverage, collecting payments when scheduling, system enhancements to identify the correct insurance at registration, correct payment posting, medical necessity warnings.
We are looking for someone with excellent customer service skills. The ideal candidate has strong computer and critical thinking skills and can multitask. Comfortable working in a call center environment.
Why Saint Luke’s?
We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:
- Medical health plans
- Tuition reimbursement
- Paid time off
- Retirement contributions
- Employee Assistance Program
Applicable Experience:
Less than 1 yearDiplomaJob DetailsFull TimeDay (United States of America)