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WEX via Workday

Customer Service Support 2 Hourly

United States Level not stated
still open verified 2d ago posted 3d ago seen 2h ago
Apply at wexinc.wd5.myworkdayjobs.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 3d ago

The date the source published, not the day we noticed it (2026-10-08). Last seen at its source 2h ago.

We have tracked this listing since 8 Oct 2026 (2 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.

Is it remote?

The listing says yes

The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.

Who may apply?

United States

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $82.2k–150k/yr

Middle 50% of 392 listings that do state pay — Customer · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Carried by 1 source

The listing

About the Team/Role

WEX Inc, is seeking a top-notch Client Pay Specialist 1 to support our Corporate Payments line of Business with client needs via phone.



How you'll make an impact

  • Professionally and accurately process payments over the phone and manage customer service issues/needs utilizing our various online support tools and processes.
  • Self-manage their workload and show proactive communication and problem-solving skills, while also keeping a professional approach with excellent verbal and written skills.
  • Make timely outbound phone calls to businesses to process credit card payments over the phone.
  • Manage inbound phone calls and customer service emails with various payment processing issues/needs.
  • Update directory accounts as needed to supplement efficient payment processing.
  • Manage on-going relationships of clients' needs, including refund processing, payments review, and following up on unprocessed credit card transactions to problem solve and find resolutions on billing needs.

Experience you'll bring 

  • Effective and professional verbal and written skills
  • Ability to work independently and manage volatile workload environment
  • Critical thinking and problem-solving skills
  • Flexibility and team player, strong reliability
  • Prior related experience in a related environment

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.

Pay Range: $16.30 - $19.00
Apply at wexinc.wd5.myworkdayjobs.com