Pre-Filing Paralegal Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-10-08). Last seen at its source 1h ago.
We have tracked this listing since 9 Oct 2026 (2 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Mexico
The description states no restriction of its own. This is the source's own tag.
Pay
$26k–30k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
BambooHR employer's own board first seen 2d ago · last seen 1h ago
The listing
Why Apply to New Frontier Immigration Law.
Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.
Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we don’t just offer a job: we provide an environment that challenges you to become the best version of yourself.
- Learn more about New Frontier Immigration here.
- Learn more about our CEO/Founder Hillary here.
- Learn more about our Core Values here.
Role Objective
We are looking for an organized, empathetic, and detail-oriented Pre-Filing Specialist to join our Onboarding & Evidence Team. In this role, you will be the bridge between our new clients and the legal team, ensuring a seamless transition into our firm. You will manage the initial stages of the client journey—from opening matters and conducting onboarding calls to gathering, translating, and organizing crucial evidence.
The ideal candidate thrives in a fast-paced environment, excels at high-volume caseload management, and possesses the emotional intelligence needed to support clients going through stressful or sensitive situations.
Responsibilities/Duties
- Conduct onboarding calls: Welcome new clients, gather required background information, and explain the onboarding process clearly without providing legal advice.
- Client care: Maintain consistent communication with clients, providing timely updates regarding next steps and following up on outstanding documents, questionnaires, signatures, photos, and records.
- Language support: Translate client documents and assist with Spanish/English interpretation during calls when needed.
- File setup: Open new client matters in Filevine, ensuring client profiles are accurate. Review contracts, HubSpot info, intake notes, and prior communications before starting onboarding.
- Evidence gathering: Collect, review, organize, rename, and upload client evidence.
- Government requests: Request, track, and process government evidence (including FOIA and background requests) according to firm training.
- Documentation: Prepare clear case notes, task updates, and next-step documentation within Filevine.
- Issue identification: Spot missing information, urgent issues, or complex client questions, and identify when a matter requires attorney or paralegal review.
- Cross-department coordination: Partner with paralegals, attorneys, reception, sales, finance, and other departments to keep cases moving.
- Case handoff: Support the smooth transition of cases to the paralegal team once onboarding and evidence collection are complete.
- This role requires strong client-centered communication. You must be able to speak with clients in a calm, respectful, and empathetic way, especially when they are frustrated, scared, confused, or emotional.
Requirements.
- High-Volume Management: Strong organization and time management skills; ability to handle multiple priorities and a heavy caseload.
- Attention to Detail: Deep focus on accuracy when following processes and documenting case work.
- Adaptability: Comfort with process changes, shifting priorities, and fast-paced environments.
- Tech-Savvy: Proficiency with case management systems, calendars, email, Teams, and spreadsheets.
- Bilingual Proficiency: English/Spanish bilingual skills are highly preferred for client communication, interpretation, and document translation.
- Professional Boundaries: Clear understanding of the difference between administrative/legal support and giving legal advice.
- Immigration Law: Prior experience in immigration legal support is a plus.
- Case Types: Familiarity with family-based, humanitarian, consular processes, T Visa, U Visa, VAWA, AOS, or similar case types.
- Background Requests: Experience requesting or processing FOIAs, FBI background checks, police records, or court records.
- Software: Experience using Filevine, HubSpot, Monday.com, Outlook, or Teams is highly advantageous.
What We Offer.
- Full-time, long-term remote contract position.
- $26,000 to $30,000 net depending on experience.
- M-F 9am to 6pm Arizona Time.
- The opportunity to work alongside a high-performing, fast-growing US immigration law firm.
- A supportive, mission-driven team culture that values professional growth.