Bilingual (French/English) Crisis Helpline Responder (Central Africa)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 2d ago
The date the source published, not the day we noticed it (2026-10-09). Last seen at its source 3h ago.
We have tracked this listing since 9 Oct 2026 (2 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Cameroon, Congo
The description states no restriction of its own. This is the source's own tag.
Carried by 1 source
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Workable employer's own board first seen 2d ago · last seen 3h ago
The listing
Be the Voice That Makes a Difference.
As a Crisis Helpline Responder, you’ll provide immediate, compassionate support to individuals experiencing distress or crisis. Your work will directly contribute to safety, stabilization, and connection to life-saving resources.
This is a remote, part-time role with flexible scheduling. Local language fluency is preferred, but all qualified, mission-aligned candidates are encouraged to apply.
Why This Role Matters
You’ll serve as a lifeline for individuals facing suicide risk, self-harm, and acute emotional crises—making a real, immediate impact every shift.
Responsibilities
- Respond to crisis hotline calls with empathy and professionalism
- Provide evidence-based crisis counseling and de-escalation support
- Conduct risk assessments and arrange emergency services or referrals when required
- Maintain accurate and confidential call documentation
- Develop tailored crisis management and safety plans
- Ensure smooth handovers between shifts
- Dedicate each shift exclusively to Intellect crisis support services
Requirements
- Master's degree in Counselling, Counselling Psychology, or Clinical Psychology
- 1–3 years of helpline experience (paid or volunteer)
- Proven ability to manage high-risk situations
- Emotional resilience and calm decision-making under pressure
- Fluency in French and English language; additional languages are a plus
Preferred
- Mental health or emergency services background
- Crisis Intervention or Suicide Prevention training
If you’re driven to support people during their most difficult moments, apply today and help us save lives.