Business Systems Analyst
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 29d ago
The date the source published, not the day we noticed it (2026-09-11). Last seen at its source 3h ago.
We have tracked this listing since 9 Oct 2026 (1 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Pay
$100k–140k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Greenhouse employer's own board first seen 1d ago · last seen 3h ago
The listing
Nova 401(k) Associates is looking for a fully remote, experienced Business Systems Analyst (Product Manager) with a deep background in the retirement plan services industry to join our Automation Department. This role serves as the critical bridge between business stakeholders - which includes plan administration, compliance, and client services - and the developers building new automation solutions. The ideal candidate brings a minimum of 10 years of retirement industry experience and translates domain expertise into clear requirements, robust testing, and automation that meaningfully improves how retirement plan services are delivered.
About Nova
Nova 401(k) Associates is a vibrant and growing national third party, non-producing administration firm. We have a nationally recognized sales team allowing us to grow continuously and provide career advancement opportunities for our professionals.
What Nova Offers You
This position supports a great work-life balance with a 37.5-hour work week, generous PTO, and overtime pay. We also financially support professional designations and offer regular, recurring professional training. We offer a competitive compensation package including medical insurance, dental insurance, disability insurance, life insurance, a 401(k) plan, and an HSA.
Job Responsibilities:
- Partner with business stakeholders (Directors for plan administration, compliance, client services) to gather, document, and prioritize requirements for automation and process improvement initiatives
- Translate complex retirement industry business needs (e.g., contribution processing, distributions, plan compliance testing, participant transactions, etc.) into detailed functional specifications, user stories, and acceptance criteria for the development team
- Serve as the primary point of contact for developers to clarify requirements, answer questions, and validate that the built solutions meet specifications
- Map current-state ("as-is") operational processes and design future-state ("to-be") workflows to identify automation opportunities
- Apply deep knowledge of retirement plan recordkeeping, ERISA-driven processes, and industry regulatory requirements to identify inefficiencies, risk points, and candidates for automation
- Create and maintain process documentation, workflow diagrams, and requirements traceability matrices
- Facilitate communication between technical teams, operations, compliance, and business stakeholders, ensuring alignment on scope, timelines, and expectations
- Assist in prioritizing the automation backlog based on business impact, feasibility, regulatory risk, and ROI
- Monitor deployed automations post-launch, gathering feedback from operations and clients, and identifying opportunities for enhancement
- Support change management efforts, including training materials and communication for end users impacted by new automations
- Plan and monitor special or high-impact projects
Qualifications:
- 10+ years of 401(k) plan administration experience
- 3+ years of experience as a business analyst, preferably supporting automation, RPA, or software development initiatives
- Bachelor’s degree
- Strong working knowledge of retirement plan types (401(k), 403(b), defined benefit, etc.), ERISA requirements, and recordkeeping operations
- Strong understanding of business process analysis and workflow mapping methodologies (e.g., BPMN)
- Experience working in Agile/Scrum environments; familiarity with tools like Jira, Confluence, or Azure DevOps
- Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences and vice versa
- Strong analytical and problem-solving skills, with sound judgment around fiduciary and compliance considerations
- Basic understanding of data structures, APIs, or SQL is a plus
- Jira, Pension PRO, ASC, DGEM, recordkeeping platforms or plan administration systems experience is a plus
- Familiarity with process mining or automation discovery tools
- Certification in Business Analysis (CBAP, CCBA), Agile (CSM, PSM), or retirement industry credentials (QKA, QPA, CEBS) is a plus
Compensation and Benefits:
- Base Salary $100,000 - $140,000
- Salaried, non-exempt
- Medical, dental, disability, and life insurance
- Paid time off
- 401(k) plan with employer match
Work Location/Hours:
- Work from home
- Must work from USA and be authorized to work for any US employer
- We will supply all necessary computer equipment
- 37.5- hour work week
- You may choose a start time between 7:30 am and 8:30 am
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