Mailroom Associate I
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 26d ago
The date the source published, not the day we noticed it (2026-09-14). Last seen at its source 2h ago.
We have tracked this listing since 9 Oct 2026 (1 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Greenhouse employer's own board first seen 1d ago · last seen 2h ago
The listing
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Mailroom Associate is responsible for efficiently processing and delivering all incoming and outgoing mail ensuring all correspondence reaches its destination quickly and accurately. This requires a high level of attention to detail and strong organizational skills while adhering to strict deadlines and maintaining a high level of confidentiality and professionalism.
What you’ll do:
- Scan and sort inbound mail and deliver scans internally according to mail routing rules and required deadlines.
- Accurately track inbound and outbound mail and ensure backups are retained and tracked.
- Maintain accurate logs of incoming high-value packages and certified mail to ensure a clear chain of custody.Prepare letters and packages for shipment, including weighing items, calculating postage, and choosing the most cost-effective shipping method (USPS, UPS, FedEx, etc.).
- Monitor and restock mailroom supplies (envelopes, boxes, tape, toner, etc.) and place orders before items run out.
- Receive and sign for deliveries from external couriers and coordinate pickups for urgent outgoing shipments.
- Perform basic troubleshooting on mailroom machinery, such as postage meters, folding machines, and printers.
- Assist with light administrative tasks, such as assembling marketing kits or moving small office furniture/supplies as needed.
What you’ll need:
- Minimum of 6 months customer service-related experience
- High school diploma or equivalent (GED) required
- Ability to effectively work individually and in a team environment.
- Ability to work and accomplish goals with minimal supervision
- Ability to multitask and manage competing priorities
- Ability to adapt to changing fast-growing production environment
- Strong communication, organizational, and administrative skills
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite
- May be required to lift items weighing up to 50 pounds
- Must be detail-oriented with an ability to work in a fast-paced environment
Nice to have:
- 1+ year mailroom experience
- Prior knowledge of or work experience in a banking environment
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Position Type/Expected Hours of Work
This is a full-time, in-office position and hours of work and days are Monday through Friday, between 8:00 a.m. to 6 p.m. Occasional evening and weekend work may be required as job duties demand.