Marketing Automation Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 4h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 23d ago
The date the source published, not the day we noticed it (2026-09-18). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $95k–173.5k/yr
Middle 50% of 2553 listings that do state pay — Sales & Marketing · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 4h ago · last seen 1h ago
The listing
As part of the Marketing Operations team, the Marketing Automation Manager is primarily responsible for building, executing, and optimizing email, nurture, and event programs in Marketo. This role owns campaign execution, audience segmentation, deliverability, reporting, and performance optimization while managing the marketing calendar and Kanban board. The ideal candidate is organized, analytical, detail-oriented, and experienced using automation and AI tools to improve campaign performance, operational efficiency, and scalability.
Responsibilities
- Marketing Automation & Campaign Execution
Build, test, launch, and optimize email, nurture, and event campaigns in Marketo, leveraging automation and AI tools to improve efficiency, personalization, and performance.
- Campaign Planning & Project Management
Manage the marketing calendar and Kanban board, coordinating priorities, timelines, and stakeholder communications.
- Audience Segmentation & Database Management
Build and optimize smart lists, audience segments, list imports, and targeting strategies.
- Deliverability, QA & Troubleshooting
Monitor campaign health, ensure deliverability best practices, perform QA, and resolve campaign, tracking, and data issues.
- Template & Program Development
Create and maintain reusable templates, landing pages, and program frameworks to improve efficiency and conversion rates.
- Reporting & Optimization
Analyze campaign performance, identify optimization opportunities, and ensure compliance with email marketing regulations and best practices.
Requirements
- Bachelor's degree in Marketing, Communications, Business, or related field.
- 3+ years of hands-on experience with Marketo (or similar MAP), including campaign execution, segmentation, workflow management, and troubleshooting.
- Strong understanding of email marketing, lead nurturing, lifecycle marketing, and database segmentation.
- Proven project management and stakeholder management skills.
- Working knowledge of HTML/CSS and email tracking methodologies.
- Strong analytical, organizational, and problem-solving skills.
- Knowledge of email compliance regulations and deliverability best practices.
- Experience using AI and automation tools to improve marketing operations, campaign execution, reporting, or workflow efficiency.
Preferred Qualifications
- Marketo Certified Expert (MCE) or Marketo Certified Practitioner (MCP).
- Familiarity with lead scoring, lifecycle management, and attribution reporting.
- Experience with AI-assisted marketing tools and emerging marketing technologies.
Benefits
About CallMiner
Does the possibility of using artificial intelligence to improve human connection excite you? We agree! CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action
CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive workplace has earned us the recognition of a 2021 & 2022, 2024 and 2025 Top Place to Work by the Boston Globe and a 2022 Top Workplace USA by Energage.
Benefits + Perks
At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes quality medical, dental and vision benefits, life and disability insurance, reimbursement programs for both fitness and tuition, 401k matching, generous PTO including an annual volunteer day, paid maternity and parental leave, and more.
We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.