Senior Industrial Service Engineer
Posted 374 days ago, which is unusual. The employer's own board was still carrying it when we last read it, just now.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 15h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 374d ago
The date the source published, not the day we noticed it (2025-10-02). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United Kingdom
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay £86.7k–124k/yr
Middle 50% of 26 listings that do state pay — Engineering · Senior · United Kingdom · GBP/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 16h ago · last seen just now
The listing
We are seeking a strategic and technically proficient Senior Industrial Service Engineer to lead the delivery of complex industrial water purification service and maintenance contracts. This role combines hands-on service delivery with customer relationship management, process optimisation, and commercial support.
You’ll play a key role in maintaining uptime and product quality through preventative maintenance, while also supporting sales growth, profitability, and market expansion. The position requires frequent travel, often at short notice.
Responsibilities
Service Delivery
- Perform on-site services including installation, maintenance, process optimisation, and repair of large-scale industrial water treatment systems
- Electrical diagnostics and ladder logic fault finding
- Ensure contractual service obligations are met.
- Deliver training to field staff and customers.
- Maintain high levels of customer satisfaction through timely and professional service.
Customer Relations & Account Management
- Build and maintain strong relationships with key customers and prospects.
- Conduct regular customer meetings to confirm lifecycle support.
- Promote new technologies and rental assets.
- Ensure remedial works are quoted to maintain uptime and maximise account value.
Proposal & Contract Support
- Assist with scoping, costing, and contract finalisation.
- Support proposal development and commercial negotiations.
Market Insight & Brand Promotion
- Provide input on market trends and growth opportunities.
- Support marketing initiatives including trade shows and seminars.
- Contribute to the development and promotion of new technologies.
Requirements
Education & Qualifications
- Essential: GCSE Maths and English (Grade 5 or above or equivalent)
- Desirable: Engineering qualification at ONC level or higher
Skills & Experience
- Proven experience in servicing and optimising large-scale industrial water treatment systems.
- Strong technical proficiency in RO, ion exchange, filtration, and related technologies.
- Excellent customer relationship and account management skills.
- Commercial awareness and ability to identify upselling opportunities.
- Strong communication and problem-solving skills.
- Positive health and safety mindset.
- Competent in Microsoft Office and administrative reporting.
Benefits
- Competitive salary
- Company vehicle and tools
- Pension scheme
- Ongoing training and development
- Opportunities for career progression