Inside Sales Support Representative
Posted 480 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 1 hour ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 5h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 480d ago
The date the source published, not the day we noticed it (2025-06-18). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $95k–173.5k/yr
Middle 50% of 2553 listings that do state pay — Sales & Marketing · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 7h ago · last seen 1h ago
The listing
iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount.
In this role, you will play an essential part in supporting our sales team by managing various administrative duties specifically tailored to our clients. Your responsibilities will include creating/managing quotes, processing orders, liaising with clients and teammates, tracking shipments, and assisting with lead generation efforts. The ideal candidate will be detail-oriented, customer-focused, and able to thrive in a fast-paced environment.
Join us at iT1 where you can make a difference in supporting the needs of our clients while being part of a dynamic team!
Requirements
- Excellent communication skills, both written and verbal
- Possess high-level organization and time-management skills
- The ability to work quickly and accurately in both independent and team situations
- Strong computer skills, including Microsoft Office and Excel, and the ability to learn new software
- The aptitude for learning new systems quickly
- Previous sales support or administrative/data entry experience
- The ability to juggle a variety of tasks at the same time
- Demonstrated consistency in values, principles, and work ethic
Key Responsibilities include:
- Assist with Account Management of active accounts
- Build strong relationships with clients, partners, and teammates
- Help ensure overall success for clients and iT1
- Provide overall excellent customer service to help complete any customer requests and resolve potential issues
- Support the sales team by completing the order process within our internal systems
- Invoicing of customers
- Providing shipment tracking information to customers and Account Managers
- Responsible for pricing, sourcing, quoting, and deal registrations
- Work with the Accounting department in supporting accounts payable and receivable processes
- Work with customers and manufacturers to facilitate return requests
- Produce and distribute internal and external reports as needed
- Perform other duties as needed
Physical Demands:
- Sit at a computer for up to 8 hours per day
- Keyboarding for 8 hours per day
- Near Vision (working with small objects or reading small print)
- Speaking (communicating information to clients/coworkers)
- Hearing Requirements (In person speech, telephone, other sounds)
- Engage in effective communication via phone and in-person conversations
- Ability to handle both routine and challenging customer interactions
Job Location:
- Hybrid if local to the Tempe, AZ
- Remote if located outside of a reasonable commute
- Mon - Fri 8 am - 5 pm
Benefits
- Medical, dental, and vision benefits with highly subsidized premiums
- Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
- 401(k) Plan with employer match
- Onsite Fitness Center
- Onsite Monthly Massages