Technical Support Analyst (fluent German with English)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 16h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 18d ago
The date the source published, not the day we noticed it (2026-09-23). Last seen at its source 1h ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Hungary
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $20–24/hr
Middle 50% of 9 listings that do state pay — Customer · all levels · Eastern Europe · USD/hour. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 16h ago · last seen 1h ago
The listing
Join a multilingual customer support team supporting customers of leading global technology brands. In this role, you will communicate with customers via phone, email and chat, helping them with product-related questions, troubleshooting, order support and general inquiries.
Location: We have opportunities at the Budapest or Debrecen office or remotely.
Schedule: Monday - Friday, full-time (mostly 8:30-17:00)
Languages: We are looking for candidates with German with strong English.
What You Will Do
- Provide customer support through phone, email and chat channels
- Assist customers with product and service-related questions
- Support order processing and order-related inquiries
- Troubleshoot technical and non-technical issues
- Handle customer complaints professionally and efficiently
- Escalate complex cases to the appropriate internal teams when necessary
- Ensure high-quality customer experience in every interaction
- Maintain accurate records of customer interactions
- Collaborate with colleagues and internal stakeholders to resolve customer issues
Requirements
- Hungarian location
- Hungarian citizenship
- Hungarian work permit
- Fluent German language skills (C1 level or higher)
- Fluent English (C1 level)
- Excellent communication skills, both written and verbal
- Customer-focused mindset and problem-solving attitude
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
Benefits
- Stable Monday - Friday schedule
- Long-term career opportunities
- Employee benefits package after the probation period (28.000 HUF SZÉP-card)