Corporate Travel Operations Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 8h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 38d ago
The date the source published, not the day we noticed it (2026-09-03). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Romania, Albania, Kazakhstan, Azerbaijan, Armenia, Moldova
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $96.4k–187.1k/yr
Middle 50% of 38 listings that do state pay — Operations · all levels · Eastern Europe · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 8h ago · last seen 1h ago
The listing
At Emerging Travel Group, we’re on a mission to revolutionize the travel industry with cutting-edge technology and unparalleled customer service. We pride ourselves on our dynamic, innovative culture and are seeking passionate, detail-oriented professionals from the travel industry who excel at turning complex travel requests into seamless experiences for our B2B partners.
We're looking for an experienced Corporate Travel Operations Specialist to manage end-to-end travel arrangements for premium corporate accounts and VIP travelers—from hotels and transportation to custom experiences worldwide, for both business travelers and executive groups. This role requires outstanding communication skills, strong supplier negotiation abilities, and an uncompromising dedication to exceptional quality of service.
Requirements
What You’ll Do
- Corporate Client Management: Act as the main point of contact for corporate accounts and VIP travelers, handling complex business travel requests via email, phone, chat, or CRM, and ensuring a world-class experience at every stage.
- Expert Travel Consulting: Advise corporate travelers and travel managers on the best options; provide tailored solutions for flights, hotels, transfers, and premium services worldwide.
- Online & Offline Booking Mastery: Book travel services through our online platform and work directly with our global supplier network for offline arrangements—hotels, DMCs, transfers, rail, ferries, cruises, and airlines.
- Supplier Relations: Source options and negotiate directly with hotels, service partners, and travel providers to secure the most optimal agreements on rates, terms, and conditions for corporate clients.
- Lifecycle Support: Manage the full cycle of each booking, including confirmations, payments (including virtual card processing), vouchers, changes, cancellations, and refunds—delivering seamless support from inquiry to post-trip resolution.
- Internal Collaboration: Coordinate closely with Online Support, Finance, Product, Sales, and Account Management to ensure operational excellence and smooth information flow for corporate partnerships.
- Quality & SLA Control: Resolve operational issues, monitor performance against SLAs, and proactively escalate incidents to deliver a consistently high standard of corporate travel service.
What We’re Looking For
- Corporate Travel Expertise: Experience in business travel management, premium customer service, TMC, DMC, or high-touch corporate travel operations.
- Supplier & Destination Knowledge: In-depth knowledge of hotel and airline operations and global destination management.
- Language Proficiency: Upper-Intermediate (B2+) level of English and Italian is required.
- Communication Excellence: Strong interpersonal, written, and verbal communication abilities; able to confidently work with demanding corporate clients and negotiate with suppliers.
- Organization & Precision: Proven capacity to handle multiple, complex corporate requests simultaneously with outstanding accuracy and professionalism.
- Tech Savvy: Comfortable with CRM systems, online booking tools, and other travel management technologies.
- Solutions-Oriented: Proactive and resourceful in resolving challenges in a fast-paced corporate travel environment.
Benefits
What We Offer
- Remote Work: Flexibility to work from anywhere.
- Competitive Compensation: Attractive base plus bonus structure.
- Corporate Exposure: Collaborate with leading global companies and manage travel for top executives.
- Professional Growth: Advance your career handling challenging, high-profile cases.
- Continuous Learning: Ongoing training, seminars, and opportunities to attend top industry events.
- Travel Perks: Take advantage of corporate rates and unique travel discounts worldwide.
The Process
- Intro Chat: Welcoming conversation with our HR team.
- Remote Set-Up Check: Quick internet speed test to ensure remote readiness.
- Manager Interview: In-depth discussion about your experience and the role specifics.
- Interview Results!
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If this sounds like the perfect fit for you, we’d love to hear from you!
Apply now and let’s create amazing travel experiences together!