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Togal AI via Ashby

Enterprise Product Specialist

United States Level not stated
still open verified 2h ago posted 118d ago seen just now
Apply at jobs.ashbyhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 118d ago

The date the source published, not the day we noticed it (2026-06-15). Last seen at its source just now.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

United States

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $165k–213.4k/yr

Middle 50% of 767 listings that do state pay — Product · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Customer SuccessMachine LearningOnboarding

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

We are an innovative technology company providing a cutting-edge, AI-powered cloud platform for the construction industry. Created by industry experts with deep estimating experience, our software dramatically streamlines the pre-construction process. Our solution uses advanced machine learning to automate traditionally time-consuming takeoff tasks, helping estimators work up to 80% faster while reducing costly errors.

Our collaborative platform enables real-time teamwork, instant drawing analysis, and features a revolutionary conversational AI interface that transforms how professionals interact with construction plans. Founded by construction industry veterans, our award-winning application automates the takeoff process, enabling estimators to analyze blueprints in seconds rather than hours or days.

Position Overview

We’re looking for a driven and detail-oriented Enterprise Product Specialist to help us support and scale our growing customer base. This role is well-suited for someone looking to build a strong foundation in customer-facing tech, eager to expand their skills, take ownership, and contribute to meaningful results early on. You thrive in fast-moving environments, take initiative, and enjoy being hands-on with customers.

This role requires a strong technical foundation and the ability to quickly grasp and adapt to evolving product features. You’ll serve as a key partner to new and existing customers, guiding them through onboarding and helping them get the most value from Togal.AI. You’ll customize training based on each customer’s needs, collaborate across teams, and play a critical role in ensuring smooth adoption, long-term engagement, and customer satisfaction.

Key Responsibilities

  • Lead customized product specific onboardings to introduce new customers to Togal.AI’s core functionality.

  • Collaborate with customers to design and execute customized training plans for effective adoption.

  • Deliver focused training sessions tailored to trade-specific workflows.

  • Maintain up-to-date training materials including user guides and video tutorials.

  • Proactively engage new users to drive adoption and surface potential roadblocks early.

  • Act as a product expert to guide customers in optimizing their use of Togal.AI.

  • Partner with Customer Support to track, report, and resolve issues or bugs.

  • Work closely with a dedicated Customer Success Manager to ensure customer satisfaction and goal alignment for the customer.

  • Continuously refine onboarding processes in line with product updates and customer feedback.

Qualifications

  • Construction industry experience

  • Experience in onboarding, implementation, training, or support, ideally in a SaaS or technical environment in Construction.

  • Strong communication and presentation skills.

  • Ability to simplify complex concepts and tailor content to different user personas.

  • Self-starter with a customer-first mindset and proactive problem-solving skills.

  • Proficient in creating training content and documentation.

  • Comfortable collaborating cross-functionally with product, support, and success teams.

Nice to Have

  • Experience in construction tech

What We Offer

  • Competitive base salary

  • Health, dental, and vision insurance

  • Unlimited PTO and remote flexibility

  • Opportunity to grow your career at a fast-paced AI startup

  • Collaborative and innovative work environment

We are an equal opportunity employer committed to building a diverse team. We welcome applications from candidates of all backgrounds who are passionate about using technology to transform the construction industry.

Join us in revolutionizing pre-construction estimating with the power of AI!

Apply at jobs.ashbyhq.com