Operations Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 41d ago
The date the source published, not the day we noticed it (2026-09-01). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Georgia, Belarus, Ukraine, Poland, Kazakhstan
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $97.3k–195k/yr
Middle 50% of 31 listings that do state pay — Operations · all levels · Georgia · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 2h ago · last seen just now
The listing
About LBC Mortgage
LBC Mortgage is a growing mortgage brokerage focused on providing financing solutions across Conventional, FHA, Non-QM, DSCR, Hard Money, and other mortgage products. As we continue to grow, we are looking for an experienced Operations Manager to oversee day-to-day operations, improve internal processes, and ensure our teams work efficiently and effectively.
Position Overview
We are looking for a highly organized, proactive, and experienced Operations Manager with strong U.S. business experience. Experience in the mortgage or financial services industry is highly preferred.
The ideal candidate understands how U.S. companies operate, can manage multiple departments and workflows, and is comfortable building processes, setting KPIs, solving operational issues, and holding teams accountable.
This is a hands-on management position for someone who can both strategize and execute.
Key Responsibilities
- Oversee and manage the company's day-to-day operations
- Develop, implement, and improve operational processes and SOPs
- Coordinate workflows between Sales, Processing, Underwriting, Marketing, and other departments
- Monitor team performance, productivity, and operational KPIs
- Identify inefficiencies and implement solutions to improve overall performance
- Establish clear procedures, responsibilities, and accountability across departments
- Manage and optimize internal systems, tools, and workflows
- Work closely with company leadership on operational strategy and execution
- Track key operational metrics and prepare regular reports for management
- Identify bottlenecks and ensure issues are resolved quickly
- Support department managers and team leads in achieving company goals
- Help develop and implement new company initiatives and projects
- Ensure company policies and procedures are followed consistently
- Assist with hiring, onboarding, training, and performance management when needed
- Improve communication and collaboration between departments
- Help create a scalable operational structure to support company growth
- Take ownership of operational problems and drive them to resolution
Requirements
- 3+ years of experience in Operations Management or a similar leadership role
- Strong experience working in the U.S. business environment
- Mortgage industry experience strongly preferred
- Understanding of mortgage operations, loan origination, processing, or brokerage workflows is a major plus
- Proven experience managing teams and cross-functional workflows
- Strong organizational and problem-solving skills
- Excellent communication and leadership abilities
- Ability to manage multiple priorities and projects simultaneously
- Strong analytical and decision-making skills
- Experience creating and implementing SOPs and operational processes
- Comfortable working with CRMs, business software, and technology
- Strong attention to detail and follow-through
- Ability to work independently and take ownership of responsibilities
- Results-oriented mindset with a focus on efficiency and continuous improvement
Preferred Qualifications
- Experience in a mortgage brokerage, lender, financial services company, or real estate-related business
- Knowledge of U.S. mortgage processes and terminology
- Experience working with Sales, Processing, Underwriting, and Closing teams
- Experience with CRM and workflow management systems
- Experience implementing automation and AI-powered business tools
- Experience managing remote and on-site teams
- Experience in a fast-growing company or startup environment
What We’re Looking For
We are looking for a leader, not just an administrator.
The right person will be able to look at the way the company operates, identify what can be improved, build better processes, and make sure those processes are actually followed.
You should be comfortable asking:
“How can we do this better, faster, and more efficiently?”
If you are an experienced operations professional who understands the U.S. business environment and want to play an important role in the growth of a rapidly developing mortgage company, we would love to hear from you.
Why Join LBC Mortgage?
- Opportunity to play a key role in a growing U.S. mortgage company
- Work directly with company leadership
- Opportunity to build and improve operational systems from the ground up
- Fast-paced and entrepreneurial environment
- Significant opportunity for professional growth
- Work with a team focused on technology, automation, and continuous improvement