Developer + AI Support
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked just now — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3h ago
The date the source published, not the day we noticed it (2026-10-13). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Argentina
The description agrees: it names LATAM.
What the ad says
…Location: Full-Time Remote (LATAM only) Working…
Pay not stated
Similar roles pay $5,000–7,188/mo
Middle 50% of 18 listings that do state pay — Engineering · all levels · Argentina · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Ashby employer's own board first seen 1h ago · last seen just now
The listing
Job Title: Developer + AI-Enabled Technical Support
Location: Full-Time Remote (LATAM only)
Working Hours: FT - 9 AM – 5 PM CST (40 hours per week / sync with USA team)
About the Role & Team
As the Senior Developer + AI-Enabled Technical Support, you will pick up the "day shift" for development, CRM bug fixes, and technical issue resolution. Reporting directly to our current IT Leader, you will provide hands-on support for our assessment tools, websites, landing page forms, apps, Google server, AI prompts, and our core CRMs for our two brands.
We are looking for a resourceful problem-solver who can turn unclear requests into quickly tested solutions without requiring step-by-step instructions. You will build and manage your own workflows that align with department-wide strategies while serving two major internal groups:
The Funnel Manager: Ensuring links in text/email campaigns carry correct UTM tracking into the CRM and point to the latest Google server downloads.
The Investor Relations (IR) Team: Providing reliable technical support for an active 5-person event team. You will ensure CRM stability, verify tag triggers for automated emails, support AI tools used in CRMs or calls, and ensure complete tracking of field activities.
Key Responsibilities
Technical Support, Maintenance & Development
CRM & Tool Operations: Investigate user issues, fix bugs, manage CRM fields, filters, lists, tags, and permissions, and verify dashboard reporting across Wilkinson and Thriving Families.
Core Web & App Support: Maintain assessment tools, landing page forms, web pages, apps, and Google server resources. Build features, deliver small fixes, and make well-scoped improvements under technical direction.
MarTech & Integration Management: Diagnose email, SMS, and calendar integrations. Support tools across our stack including ActiveCampaign, read.ai, AirCall, SalesMsg, InboxAlly, GoDaddy DNS Management, Claude Workspace, Replit, Calendly, Zoom, Vimeo, Framer, Frame, and others.
AI Workflow & Department Support
AI Tool Integration: Effectively use tools like ChatGPT, Claude, Codex, or Cursor to research, debug, and draft code.
Workflow Automation: Integrate Claude connectors into workflows, agents, harnesses, and artifacts to directly assist marketing leadership in delivering work products to the Investor Relations team.
Communication, Handoffs & Guardrails
Communication Standards: Provide clear written English, patient user support, concise status updates, and regular Zoom check-ins. Maintain consistent communication and set expectations on WhatsApp, Slack, and Email.
Shift Hand-off: Conduct structured daily hand-offs to and from our IT Leader, to maintain continuous project velocity.
Safety & Compliance: Work strictly in test environments first. Protect client credentials and data using only approved AI tools. Obtain proper authorization before production deployments, bulk data changes, access modifications, or external sends. Escalate security risks and outages immediately.
What Matters Most: Aptitude and Ownership
Investigates Before Escalating: Reproduces issues independently, reviews logs and data, tests hypotheses, and presents evidence alongside proposed next steps.
Thinks Beyond the Obvious: Explores alternative approaches, learns unfamiliar tools rapidly, and asks targeted questions rather than making assumptions.
Uses AI Effectively: Leverages AI tools to accelerate work while independently verifying outputs and clearly explaining solutions.
Communicates Clearly: Maintains patience with non-technical staff, documents work cleanly, and manages stakeholder expectations systematically.
Qualifications & Experience
Must have:
3+ years in technical support, web development, or automation (or equivalent demonstrated project experience). Practical ability, sound judgment, and problem-solving drive matter more than formal degrees.
Hands-on experience with ActiveCampaign, Calendly, Nylas, AirCall, or read.ai is a plus.
Advanced Level of English (native like)
Required Technical Foundation
Core Stack: Advanced knowledge of JavaScript/TypeScript, HTML/CSS, React/Next.js, and Node.js; ability to navigate existing codebases and implement well-scoped changes.
Debugging & Web Mechanics: Experience with browser DevTools, network/console error diagnosis, REST APIs, JSON, webhooks, authentication basics, and third-party integrations.
Systems & Data: Familiarity with Git workflows (branches, PRs), basic automated testing, terminal/Linux commands, application logs, and safe MongoDB querying practices.
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