Onboarding Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 38d ago
The date the source published, not the day we noticed it (2026-09-25). Last seen at its source 5h ago.
We have tracked this listing since 18 Oct 2026 (15 days). The employer's own board has carried it every time we have read it, most recently 5 hours ago.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Pay
$55k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
JazzHR employer's own board first seen 15d ago · last seen 5h ago
The listing
Note: This is a remote opportunity with 20% travel required.
Start a new career as an Onboarding Manager with Go Icon!
Why choose us?
- Salary is $55,000/year | Credit given for experience
- Great Benefits Available
How you will make an impact:
Go Icon powers resident and family engagement for senior living communities through communications, digital signage, activity management, transportation, and AI-driven insights for some of the largest operators in the industry.
As an Onboarding Manager at Go Icon, you will lead the successful implementation and onboarding of new customers. You will manage projects ranging from single-community implementations to complex multi-community deployments, partnering closely with customers, internal teams, and third-party vendors to deliver an exceptional onboarding experience. This role requires strong project management skills, excellent communication, and a customer-first mindset to ensure successful adoption and long-term customer success.
What You'll Bring:
Required:
- Proven experience managing software implementation or customer onboarding projects, preferably in the SaaS industry or supporting customers of varying sizes.
- Strong project management skills with experience leading customer onboarding projects.
- Exceptional communication and interpersonal skills, with a track record of building strong customer relationships.
- Proven ability to design and deliver effective training programs for a variety of audiences, tailoring content to meet the needs of both technical and non-technical users.
- Experience in change management and user adoption strategies across organizations of varying sizes.
- Proficiency in project management tools like Jira, Salesforce, and collaboration platforms such as Slack and Gsuite.
- Willingness to travel up to 20% of the time to support on-site customer onboarding, training, and go-live activities.
Preferred:
- Bachelor’s degree in Business Administration, Project Management, Computer Science, or a related field, or equivalent work experience.
- Prior experience in the senior living industry, particularly with multi-site projects or implementations.
- Experience with multi-community or multi-site deployments.
- Relevant certifications in project management (e.g., PMP, CAPM, Agile, Scrum) or change management (e.g., Prosci).
Benefits Available:
- Health insurance with company paid premium for employee only coverage
- FSA and HSA options available
- Company paid dental insurance for employee only coverage
- Company paid life insurance
- Company paid short- and long-term disability insurance
- A 401K plan with company match and safe harbor contribution
- Paid Time Off
- Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident
To apply, please complete the required questionnaire. We accept applications on a rolling basis.
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.
Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice.
E-Verify Participation
Procare HR participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.