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WarrCloud via Workable

(Internal Only) Warranty Bots Automation Manager

United States Level not stated
still open verified 1d ago posted 12d ago seen just now
Apply at apply.workable.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 12d ago

The date the source published, not the day we noticed it (2026-10-22). Last seen at its source just now.

We have tracked this listing since 22 Oct 2026 (11 days). The employer's own board has carried it every time we have read it, most recently just now.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

United States

The description states no restriction of its own. This is the source's own tag.

Skills named in the ad

Customer SuccessData Management

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

NOTE: THIS POSITION IS FOR INTERNAL CANDIDATES ONLY. EXTERNAL CANDIDATES WILL NOT BE CONSIDERED.

Position Summary

The ideal candidate will have a proven track record of processing franchise dealership warranty claims, designing efficient processes, and collaborating with cross-functional teams to curate data sets. Leveraging your extensive experience in the automotive industry and dealer warranty processing, you will enhance the accuracy and efficiency of our automation processes.

What You Will Be Doing

  • Curate complex data sets for automotive manufacturers and fixed operations departments, encompassing catalogs for vehicle repair services, maintenance schedules, parts, and labor operations and times.
  • Maintain a curated content database or library for easy access by internal teams.
  • Utilize custom built applications - WarrBots and WarrInsights to organize and categorize content. Regularly review failures and update existing content to remove automation blockers.
  • Monitor warranty OEM and industry trends and emerging topics to stay ahead of content needs.
  • Derive and utilize insights and recommendations for content improvement and optimization to increase automation for OEM teams and their clients.
  • Collaborate closely with Product Management to develop best-in-class data management tools that meet industry standards and client requirements.
  • Conduct in-depth research and analysis for data integrations and new feature implementations to enhance the effectiveness of our catalog curation process.

Requirements

What You Need for this Position

  • In depth understanding of data requirements for one or  more Automotive OEM warranty submission for all claim types including Manufacturer Campaigns/Recalls,  Maintenance Services, Pre-Delivery Inspections, Limited Production Options, Fleet, Sublets, and Rentals.
  • Proven experience curating complex data sets for Labor Operation Codes for automotive manufacturers or dealership fixed operations departments.
  • Being able to reference OEM and Third Party Labor catalogs and understand US by state law requirements.
  • Strong collaboration skills, with a history of working closely with Service Delivery, Product Management, and Engineering teams to develop data management solutions.
  • Work cooperatively with Service Delivery and Customer Success teams to verify curation accuracy and to account for dealer or Warranty Specialist process deviations.

Nice to Have

  • Experience working at a growth stage startup 
  • Familiarity with creating and implementing Regular Expressions (Regex)
  • Experience in applying semi-automated Bots and reviewing fully automated Bots for claim processing

Additional Information

Applicants who advance in the selection process will be asked to complete the Culture Index survey as part of our evaluation. Completion of this step is required for further consideration.

Apply at apply.workable.com