LMS System Administrator

RESPONSIBILITIES

• Serves as system owner and primary administrator of the LMS, managing system configuration, user roles, workflows, and integrations. 
• Maintains the LMS in a validated state, including managing system upgrades, patches, and releases in alignment with validation requirements. 
• Leads validation activities, including development and execution of validation documentation and periodic reviews. 
• Owns validation lifecycle activities, including documentation and testing, ensuring full traceability from system requirements through verification and compliance evidence. 
• Owns change control for system updates and enhancements, including impact assessments, risk evaluations, and required documentation. 
• Ensures compliance with global regulatory requirements governing electronic records, electronic signatures, and training documentation. 
• Maintains audit trails and system records to ensure data integrity, traceability, and inspection readiness. 
• Serves as SME during regulatory inspections and internal/external audits; supports responses to audit observations and corrective actions. 
• Partners with Regulatory to ensure alignment with enterprise quality systems and regulatory expectations. 

• Manages LMS operations, including course setup, curricula, training assignments, learning paths, and user administration. 
• Maintains training records, course catalog, and user data to ensure accuracy, completeness, and compliance.
• Coordinates training programs, including onboarding, GMP/compliance training, and enterprise learning initiatives. 
• Maintains training schedules and supports logistical planning, communications, and materials management. 
• Ensures proper version control and maintenance of training materials, including updates and archival of obsolete content. 

• Tracks training completion, qualifications, and compliance metrics; generates reports for leadership and regulatory review. 
• Utilizes advanced Excel skills to reconcile LMS data against HRIS records, identifying discrepancies and ensuring employees are accurately assigned and completing required training. 
• Performs routine audits of training data to maintain accuracy, completeness, and compliance across systems.

• Manages the Learning & Development shared mailbox, responding to employee inquiries and resolving LMS-related issues in a timely manner. 
• Provides troubleshooting support for system access, training assignments, and user issues. 
• Tracks and maintains employee certifications, ensuring accurate entry, renewal tracking, and reporting. 
• Supports onboarding processes by tracking progress and notifying stakeholders of training completion status and delays.

WHAT YOU NEED

• Bachelor’s degree in Information Systems, Business, Human Resources, or related field. 
• 5+ years of LMS administration experience, preferably within a regulated environment; experience with Noverant is a plus.
• Experience supporting validated systems and audit/inspection readiness activities. 
• Knowledge of system validation processes and global regulatory expectations related to training and electronic systems. 
• Proficient in Microsoft Excel, including data analysis, reconciliation, and reporting. 
• Strong documentation, organization, and project management skills. 
• Strong communication skills with the ability to support stakeholders and interface with auditors and inspectors. 
• High attention to detail with the ability to manage multiple priorities in a compliance-driven environment. 

WHAT WE OFFER

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage for employees
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities