Enterprise Account Manager, EU
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 10h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 7d ago
The date the source published, not the day we noticed it (2026-10-26). Last seen at its source 5h ago.
We have tracked this listing since 26 Oct 2026 (7 days). The employer's own board has carried it every time we have read it, most recently 5 hours ago.
Is it remote?
London, Munich, EU Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
London, Munich, Europe
The description states no restriction of its own. This is the source's own tag.
Pay
£90k–120k/yr
Published by the source in its own salary field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Ashby employer's own board first seen 7d ago · last seen 5h ago
The listing
Description
Uncountable is looking for an exceptional account management to join our growing team as an Enterprise Account Manager. This role is ideal for someone who has excelled at managing individual accounts and is ready to own the strategy, and outcomes for our larger customers.
You'll oversee a portfolio of top-tier accounts, and set the standards that shape how Uncountable builds long-term customer partnerships. This is a high-visibility role that requires equal parts relationship-builder and strategic operator.
Experience in account management or customer success functions for analytics products or enterprise software platforms into large organizations is a major plus.
Key responsibilities
Act as executive sponsor for Uncountable's most strategic accounts, owning the relationship at the highest level.
Own GRR, NRR, and account health across your book of business.
Own high-level escalations, ensuring rapid, effective resolution and long-term account health.
Define long-term account approach for renewals, expansion, and complex commercial discussions.
Aggregate insights across the customer portfolio to influence product direction and roadmap priorities.
Ensure tight alignment across Account Management, Scientific Implementation, Support, and ML teams on customer outcomes.
Model exceptional ownership and reinforce the cultural norms that define Uncountable's approach to customers.
Drive the pace, priorities, and strategic direction of the AM function as it scales.
Requirements
3–6+ years of experience in account management, customer success, or a related field.
Deep experience leading strategic enterprise accounts and building executive-level partnerships.
Proven track record designing account strategy, negotiation approach, and long-term expansion plans.
Comfort working with a technical product, technical buyers/users, and complex implementations.
Outstanding executive presence and communication skills.
Excellent analytical and problem-solving abilities.
A proactive, entrepreneurial mindset with strong ownership instincts.
Ability to travel 20–30%.
Experience working with complex, multi-divisional, multi-geographic customers.
Preferred Qualifications
Passion for science, chemistry, or artificial intelligence.
An aptitude for statistics, mathematics.
Experience scaling an account management or customer success team at a growth-stage company.
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