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Mercy Health System via Workday

Service Center Technician

Location not stated Level not stated
still open verified 15h ago posted 8d ago seen 3h ago
Apply at mercy.wd1.myworkdayjobs.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 15h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 8d ago

The date the source published, not the day we noticed it (2026-10-25). Last seen at its source 3h ago.

We have tracked this listing since 26 Oct 2026 (7 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.

Is it remote?

Remote

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

Not stated

The description states no restriction of its own. This is the source's own tag.

Skills named in the ad

Incident Management

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Find your calling at Mercy!

Primary Functions: Fulfill customer requests, resolve customer technical issues, and respond to customer questions in a timely manner to ensure ongoing effectiveness of the desktop computing environment.

Typical activities include - Event Management; Service Request Fulfillment; Incident Management; Problem Management; Access Provisioning; Continual Service Improvement.

Position Details:

Position Description: Service Center Technician

Location: Remote
Type: Full - Time

Schedule: First Shift Flex - 7:00am - 5:30pm - Must work every other weekend rotation


Mercy Customer Service Center


**Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.


Qualifications:


  • Education: High School Diploma and technical vocational training or equivalent work experience.
  • Experience: Minimum of one (1) year experience in Level 1 end-user support role.

What Makes You a Good Match for Mercy?


Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Apply at mercy.wd1.myworkdayjobs.com