Program Coordinator - Sub-Saharan African Regional Hub

Position for Program Coordinator- St Jude Sub-Saharan African Regional Hub

This role if On-site in Johannesburg - South Africa, we are open to people that are willing to relocate, and also, we offer relocation allowance.

St. Jude Children's Research is a world-renowned institution dedicated to advancing cures and improving outcomes for children with cancer and other catastrophic diseases through exceptional research, clinical care, and education. The Department of Global Pediatric Medicine (GPM) at St. Jude Global (SJG) partners with governments, healthcare institutions, and international organizations to strengthen health systems, build clinical capacity, and expand equitable access to high-quality care worldwide. Sub-Saharan Africa bears a disproportionate burden of childhood cancer, with many children facing delayed diagnosis, limited access to specialised treatment, treatment abandonment, and significantly lower survival rates than those achieved in high-income countries. The World Health Organisation's Global Initiative for Childhood Cancer (GICC) aims to increase survival for children with cancer to at least 60% globally by 2030, through strengthened health systems and equitable access to quality care. As a principal partner in implementing the GICC, St. Jude Global collaborates with countries throughout Sub-Saharan Africa to enhance national childhood cancer programs, develop the pediatric oncology workforce, improve the quality of care, broaden access to essential medicines and diagnostics, and generate evidence to facilitate sustainable improvements in outcomes. St. Jude Global is expanding its Regional Programs to enhance collaboration and expedite impact across priority regions. The Regional Hub Program Coordinator will support the Sub-Saharan Africa Regional Hub by working in close partnership with the Regional Hub Program Manager and both regional and global stakeholders to coordinate programs, partnerships, and operational activities throughout the region. Situated within the Sub-Saharan Africa Regional Hub, the Program Coordinator will be responsible for comprehensive daily programmatic and operational support, thereby assisting in the effective planning, implementation, monitoring, and alignment of regional initiatives with the mission and strategic priorities of St. Jude. This role presents an opportunity to contribute to the establishment of new systems, processes, and partnerships aimed at enhancing outcomes for children with cancer and other catastrophic diseases across Sub-Saharan Africa.

The Program Coordinator will be responsible for: • Managing multiple projects, including prioritizing tasks, developing and maintaining project plans, creating communications regarding the project, and monitoring overall progress; • Supporting engagement with regional collaborators (i.e., St. Jude Global Alliance members, governments, strategic partner organizations such as the World Health Organization), including outreach, relationship development, and relationship management, as the hub establishes itself in region; • Supporting strategic planning and execution of the Sub-Saharan Africa Regional Program, including defining objectives, approaches, goals, periodic reporting and communication; • Supporting connections between internal stakeholders and partners in the Sub-Saharan Africa Regional Program; • Collaborating and iterating with cross-functional teams internally and externally to determine best practices in SJG’s new structure that meet defined outcomes, strengthen relationship management, and is aligned with departmental strategies; • Tracking Sub-Saharan Africa project success metrics, analyzing and interpreting data, and developing program-related reports; • Executing St. Jude Global Alliance relationship management processes, including applicant and member tracking in the Customer Relationship Management (CRM) tool; • Coordinating end-to-end event management processes (e.g., pre-event planning, preparation, and facilitation) for meetings, workshops, and other events, both in-person and virtual; • Managing project budgets through tracking of expenditures; • Creating, processing, and maintaining contracts with partners in the region; • Managing the coordination of site visits and facilitating site support with regional Alliance members.

Special Skills, Knowledge, and Abilities • Exhibits a proficient grasp of project management processes like scoping, scheduling, milestones, reporting, tools (MS project, etc.), and templates to support program planning and coordination. • Builds effective relationships and is a model representative of an organization, possessing strong interpersonal, and communication skills; • Shows a strong understanding of customer needs and program objectives; • Synthesizes data from quantitative and qualitative sources to draw meaningful conclusions; • Holds knowledge of the Sub-Saharan Africa global health landscape (specific knowledge of pediatric oncology and other diseases in the region is a plus); • Has strong organizational skills and attention to detail; • Has strong writing, editing, and analytical skills; • Is dynamic and flexible to adapt to a changing environment and handle multiple priorities; • Demonstrates cultural sensitivity; • Is able and willing to travel internationally; • Has the ability to adapt work schedule, with prior notice, to accommodate meetings occurring in multiple time zones; • Demonstrates proficiency in Microsoft Office suite.

It is highly preferred for candidates to submit a cover letter to be considered for the role.

Minimum Education: • Bachelor’s degree required; • Master’s degree in a relevant field preferred.

Minimum Experience: • 3+ years of experience in program management and delivery; • Experience with Microsoft SharePoint, Microsoft Outlook Calendar tools, and Microsoft Word, Excel, and Powerpoint required; • Experience building relationships with diverse actors across an ecosystem for collaboration and program delivery; • Experience working with project planning tools (e.g., Microsoft Project, Microsoft SharePoint, ServiceNow, Smartsheet, Clarity, Planview) and CRM tool (e.g., Salesforce, Hubspot, Microsoft Dynamics) preferred; • Experience in program budget tracking, reporting, and risk management preferred; • Experience working with international organizations such as the World Health Organization, UNICEF, the World Bank, or other parts of the United Nations preferred; • Experience working in different countries and/or cultural contexts preferred; • Experience working in a decentralized organization with multiple offices preferred.

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