(1118384) Senior Digital Platforms Support Engineer
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 5d ago
The date the source published, not the day we noticed it (2026-10-28). Last seen at its source 4h ago.
We have tracked this listing since 28 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 4 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $169.5k–231.5k/yr
Middle 50% of 2751 listings that do state pay — Engineering · Senior · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Workable employer's own board first seen 5d ago · last seen 4h ago
The listing
Senior Digital Platform Support Engineer
Diversified Services Network, Inc. (DSN) is seeking a full-time Senior Digital Platform Support Engineer to join our team in your choice of our Chicago, IL, Peoria, IL, Dallas, TX, Broomfield, CO or Cary, NC office locations. We offer a remote/hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!
Position Overview
The Senior Digital Platform Support Engineer will own the operational support, administration, reliability, and continuous improvement of a newly adopted Vercel hosting platform for enterprise web applications. As the platform’s first dedicated service owner, you will build its support model from the ground up — establishing processes, controls, and documentation — while partnering with development teams, product owners, architects, security teams, and external vendors to deliver high availability, performance, security, and scalability.
Key Responsibilities
- Stand up the Vercel platform as a secure, compliant, and repeatable service offering, bringing it to Level 3 (Defined) maturity under the organization’s Service Maturity Model
- Complete all 21 required service-offering artifacts and document alignment with IT General Controls (ITGC) and Security Directives
- Define service ownership, the support model, and operational processes before the platform carries production, customer-facing traffic
- Provide platform governance, deployment support, user access administration, and technical consultation for teams building with Next.js, React, APIs, and cloud-native architectures
- Lead incident management, root cause analysis, and service restoration for critical business applications
- Apply monitoring, observability, and automation to proactively improve platform reliability
- Train and enable existing team members to support the platform
- Support the team’s broader digital experience portfolio, including Adobe Experience Manager (AEM) Sites and Assets, Adobe Target, Workfront, and Akamai
Requirements
Required Qualifications
- Bachelor’s degree with 5–7+ years of relevant experience
- 5+ years of hands-on AWS experience
- Demonstrated expertise supporting AEM as a Cloud Service environment and associated digital experience platforms
- Strong knowledge of AEM architecture, Dispatcher/CDN configurations, cloud deployments, and enterprise integrations
Benefits
- 401(k)
- Dental insurance
- Vision Insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
Salary expectations: 145,000-150,000 per annual