Behavioral Health Medical Assistant (Remote)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 5d ago
The date the source published, not the day we noticed it (2026-10-28). Last seen at its source just now.
We have tracked this listing since 28 Oct 2026 (5 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
Remote, Nevada Only
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Nevada
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $96.3k–135k/yr
Middle 50% of 1264 listings that do state pay — Healthcare · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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Greenhouse employer's own board first seen 5d ago · last seen just now
The listing
Optima Medical is an Arizona-based medical group consisting of 34 locations and over 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard.
We are seeking a Behavioral Health Medical Assistant (MA) to support our telemedicine psychiatric providers. The ideal candidate will have strong communication skills, attention to detail, and a passion for helping others. This role involves coordinating virtual patient visits, managing records, and ensuring each patient receives a smooth, high-quality telehealth experience.
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Prepare patients for virtual appointments by confirming demographics, medications, and visit details.
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Obtain and document patient health information, including behavioral health screening tools.
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Conduct safety assessments for suicidality and crisis intervention as needed.
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Support psychiatric providers during telehealth visits with documentation and coordination.
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Accurately maintain patient records and manage workflows within eClinicalWorks (eCW).
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Assist with medication refills, lab orders, prior authorizations, and pharmacy communication.
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Coordinate follow-up appointments, conduct appointment reminders, referrals, and care coordination.
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Manage a cancellation list to ensure provider's schedules are full.
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Provide patient education and ensure timely communication regarding care plans.
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Accept incoming calls and respond to text messages from our main line.
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Certified or Registered Medical Assistant (CMA/RMA) required.
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1+ year of experience in behavioral health, telemedicine, or outpatient primary care preferred.
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Proficient in eClinicalWorks (eCW) EMR system preferred.
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Strong communication, empathy, and organizational skills.
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Ability to multitask and work independently in a remote environment.
- Must reside in NV.
- Must have HS diploma or GED equivalent.
Why join our team?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment