Moniepoint
via Greenhouse
Fraud Investigation Officer
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 48d ago
The date the source published, not the day we noticed it (2026-07-29). Last seen at its source 1h ago.
Is it remote?
Remote, Lagos, Nigeria
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Nigeria
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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greenhouse employer's own board first seen 29d ago · last seen 1h ago
The listing
Who we are
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.
As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.
Summary
The Fraud Investigation Officer is responsible for investigating suspected fraudulent activities, identifying fraud trends, supporting fund recovery efforts, and recommending control improvements to minimize fraud losses and protect the organization and its customers.
Key Responsibilities
- Investigate fraud cases and determine appropriate outcomes based on available evidence.
- Analyze transaction patterns to identify fraud trends and emerging risks.
- Document investigation findings and maintain accurate case records.
- Support fund recovery efforts by engaging internal and external stakeholders.
- Escalate complex or high-risk cases in a timely manner.
- Recommend process and control improvements based on investigation findings.
- Collaborate with Product, Operations, Compliance, Customer Support, and other stakeholders to resolve fraud-related issues.
- Ensure investigations are completed within agreed service levels (SLAs).
Qualifications & Experience
- Bachelor's degree in a relevant field.
- 2–4 years' experience in fraud investigations, banking, fintech, or a related risk function.
- Knowledge of digital payment fraud, transaction analysis, and fraud investigation techniques is an advantage.
Key Competencies
- Strong analytical and problem-solving skills.
- Attention to detail and sound judgment.
- Excellent written and verbal communication.
- Ability to manage multiple investigations effectively.
- Strong stakeholder management and collaboration skills.
- High level of integrity and confidentiality.
Key Performance Indicators (KPIs)
- Investigation turnaround time (TAT).
- Cases resolved within SLA.
- Investigation quality and accuracy.
- Fraud trends identified and reported.
- Fund recovery success rate.
- Quality of investigation documentation and recommendations.